Mason & Allman

I had an upper plate made by dr Councill. I paid extra to have it made digitally so it could be replaced without going through the process of dental casting again. I’ve contacted his office manager via phone three times without receiving any response other than he’s looking into it. I’ve now sent an email directly to Dr Councill and have received no response after 7 days. This is a disgusting display of unprofessional as well as a complete lack of common courtesy one human should give another. I left the clinic initially because his technician and front desk help were very rude. (Neither is employed there anymore). Now due to his hurt ego. I’ll have to spend $8-$10,000 to have a new plate made.