Donald van

Dentist Office In Jacksonville, FL
Within 860 miles
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1036-42 Dunn Ave,
Jacksonville, FL 32218
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How Patients Feel

POSITIVE
5

5 Out Of 10

DI Rating

Patient Reviews

5

About Donald van

Specialties

General Dentistry

Donald van Dentists

DI Rating 6.0

 

How Patients Feel

POSITIVE

Patient Reviews

5
By: Kelley H
on January 26, 2018

Stay far away! My first appointment was rescheduled. I showed up for my rescheduled appointment, to be told that the call service called me to reschedule again. I said i never received a call, text, or voicemail. Lady said i would have to reschedule for yet another month out. I asked if dentist was there. She said yes. I said i would like her to be seen for her back tooth that had a cavity. She hesitated and was not going to do it, but eventually she did. She talked to him and said he would see my daughter. I asked if x rays are a must? Logically, the cavity can be seen to the naked eye. She went as asked him, and he said x rays are necessary. I said ok, is there any way the most limited amount can be done? She went back and asked him, and she came back and told me he wants to reschedule. Knowing it had to do with me simply asking for least amount of x-rays, i said, i am ok with x-rays. Could i please talk to the dentist. She said, he probably doesn’t want to talk to you. I said could you ask him. She said no. Eventually this other worker lady approaches me and says, he does not want to see you because you said no x-rays. I said i did not and repeated exactly what i asked the lady to ask the dentist, as well as telling her I am ok with x-rays. Don’t i have any rights to question what would be done to my daughter? I just wanted least amount of radiation as possible. Well, this lady kept saying that he does not want to see me because i refuse x-rays. I don’t know about you, but i do not like being called a liar, whether directly or indirectly! We went back and forth another minute, and she said to please leave because i don’t have an appointment, or else i will call the cops. I told her to go ahead and call the cops, thinking they might help me. Cop arrived and got their story and then got mine. Basically, he was only protecting them. Because they asked me to leave because i didn’t have an appointment (even though i clearly did, I lose my rights). My appointment, to which i showed him on my phone from them via text, was null and void. I was very upset that their word was more powerful than my written evidence of my scheduled appointment. By the way, this appointment had been scheduled in November. They already rescheduled me on January 5th. Then rescheduled me again for January 25th, not to My knowledge. The dentist could have at least assessed a clearly visible cavity to tell me what best route to take is, and if need be, take an x-ray of the tooth.

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