Mark James Sebastian

This was the WORST experience we've ever had! They quoted my husband for his grafts at the first visit and we signed agreeing to pay what we thought would be the remaining balance after insurance. They never checked his benefits before the surgery (something happened in between initial visit and surgery). So, AFTER the surgery we were notified that we owed over $1000 without an option for a payment plan. When we could have just waited until January when his benefits would renew and it would be completely covered! This whole mess resulted in collections because we were trying to hire a lawyer in the meantime! It has been such a traumatic experience and we will NEVER step foot in this doctor's office again. The staff and doctor were unwilling to take responsibility for not checking benefits prior to surgery. I worked for a surgeon for 4 years and we ALWAYS checked benefits and out of pocket for the patient within a week of surgery! This doctor and his staff have caused so much financial stress for our family!