Frantz Backer Dds

Dr. Francis is fantastic but the process has left me considering going back again. I’ve requested a receipt for an appointment on 11/19/17 several times by (1) going in person (2) calling the office 3 times and speaking with Jackie directly (3) leaving voicemail on the office number. Today is 1/3/18 and I had to call once again to request the receipt. Each time I am told I will be emailed the receipt and called back. Still waiting and have never been given an actual reason why this has taken so long. Today I was told again that I need to wait till next Monday 1/8 before it can be sent. All I am requesting is a receipt of what I paid on my visit, this should be a basic task that a providers office can perform. **Update** I received the invoice via email a week after this call. They called me but also called my husband to let him know of the email, which is completely unnecessary.

Dr Frantz Backer is an amazing dentist. He was able to correct for me what dentists have not been able to for the past 5 yrs. and I can finally smile again. At the visit he was very patient with me and very understanding to my oral needs he listened and made me feel very comfortable I felt very comfortable and well taken care of. I highly recommend this dentist.