How Patients Feel
POSITIVEPatient Reviews
4Great office environment awesome customer service.
How Patients Feel
POSITIVEPatient Reviews
5I visited SmileRite first when I was fully insured. No problems. I was told by Dr. Miles I would be eligible for a replacement denture at no cost. Since, being uninsured, I have been given very bad treatment. The denture cracks and I was charged $150 or more to have the crack fixed. Next, when I asked for the new denture she had promised me she said a person only needed one and she could fix the repair in only two days. I said I would like two since I work talking over the phone and can't do my job since it creates muffled speech. I told her I could go to work if I had two and that she had promised me another for free. She said I never told you that and I was shocked. She said a new top denture would cost me over $1500. Last week the denture cracked again. I called for an appointment but was never called back. Today I called again and was told the doctor would see me but the denture could not be repaired until next Tuesday. I asked for a referral and was told none was available. So for a solid week plus I, suffering a ragged cut in the denture, must endure it although it is cutting my mouth. Very unprofessional.