These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Baltimore, MD
09/2023 - Very negative experience. I will not be returning again. Must have been a change in ownership / management. I was yelled at by the "office manager" for neglecting my bill. I was approved for a cleaning through my dental insurance. 6 months later I get a $175 bill for the cleaning. I called the office to sort things out. I never received a call or emailed statement prior to my call. The office manager called me a week after my call and was extremely rude and hostile. She claimed SHE KNOWS I've opened my bills. All emails received were promotional emails except the one received a few days prior to the office manager call and AFTER I called them and asked what was going on. Why would they approve me to be seen if my insurance did not cover that service? That should have been something I was informed of PRIOR TO BEING SEEN. I've never experienced such poor service from a manager before. Had she been respectful and professional this matter wouldnt be such a big deal. Instead she made threats and accusations. She kept saying ARE YOU GOING TO PAY THIS OR SHOULD I SEND IT TO COLLECTIONS??? like are you kidding me? I've just NOW been informed that this service isn't covered under my dental insurance yet the front desk claimed it was prior to receiving the cleaning. Not sure who this "office manager" is but I used to love this dentist office prior..
We would have been new patients with this doctor but have decided against it. I was placed on hold 4 times before I was told that he would not see more than 2 family members at a time. So I would have to choose between my husband and I or our 11 year old daughter. When I inquired about it; the representative who constantly placed me on hold replied "I just work here". To top it off; there would be no services performed at the initial appointment because it was just a consultation..
Dr Sanchez is a fabulous dentist. Very personable, kind, caring. I dislike dentists and I won't go to any other dentist. We love him to death. Makes you feel very comfortable and relaxed. I have recommended Dr Sanchez to many of our friends and I know that several of them do go there and really like him..
Everyone at Caring Dental is very friendly and welcoming and the hygienist is always right time with my scheduled appointments. The office is modern, comfortable and very pristine with relaxing music and shows to make you feel at ease..
When I was Dr. Cohen's patient, he always came and reviewed things with the hygienist even if I was there just for a cleaning. Part of having frequent visits (three times a year) was to track such things as deep pockets in my molars..