Charlottesville Dental Care

Dentist Office In Charlottesville, VA
Within 90 miles
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90 Whitewood Rd Ste 6,
Charlottesville, VA 22901
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How Patients Feel

POSITIVE
9.4

9.4 Out Of 10

DI Rating

Patient Reviews

9

About Charlottesville Dental Care

Specialties

General Dentistry Cosmetic Dentistry Emergency Dentistry Family Dentistry

Conditions

Chipped Tooth Dental Disorders Tooth Discoloration Toothache Cavity Gingivitis Grinding of Teeth Gum Disease TMJ Tooth Abrasion Tooth Abscess Tooth Decay Tooth Loss Tooth Demineralization Tempormandibular Joint Pain Misaligned Teeth Tooth Attrition Thumb Sucking Stained Teeth Sensitive Teeth Jaw Misalignment Leading to TMJ Broken Tooth Halitosis Loose Teeth Teething Tooth Damage Tartar Buildup Plaque Bad Taste in Mouth Oral Infection

Procedures

Dental Bonding Dental Bridge Dental Crown Denture Repair Lower Dentures Porcelain Veneers Restoration of Dental Implants Teeth Whitening Upper Dentures Composite Fillings Root Canal Root Planing Simple Tooth Extractions Teeth Scaling Ultrasonic Dental Cleaning Dental Veneer Dental Hygiene Services Dental Implant Cosmetic Procedure Amalgam Dental Fillings Teeth Extraction Dental Cleaning Dental Filling Teeth Polishing Dentures Dental Restoration Dental Examination Fluoride Treatment Dental Prophylaxis Pediatric Dental Exam Gum Disease Treatment Dental Procedure Fluoride Varnish Pocket Depth Measurement Non-Surgical Gum Treatment Dental X-Ray Digital X-Ray (CDR)

Languages

English Spanish

Charlottesville Dental Care Dentists

DI Rating 9.2

 

How Patients Feel

POSITIVE

Patient Reviews

5
By: Brian H
on June 3, 2017

My family and I went to Charlottesville Dental Care for a year - five cleanings in total while we were under the impression we were being covered by our insurance. We weren't... which contradicts what we were told, but ultimately falls on us to double check. However, instead of bringing it to our attention, we were encouraged to keep coming in and making appointments. Then, nearly a full year after our original appointment, we were sent a bill for almost $1k - the full balance of all of our appointments. I feel like it should go without saying, but if we were informed one, two, even three months after our first appointment that there was a problem with our insurance, or a balance due, then we would have never made subsequent appointments. Sure, it would have been painful getting that first bill and realizing that Dr. Alcorn was not a "preferred" provider for our insurance, but it would have been a fraction of the cost & stress that came after nearly a year of appointments. Things only got worse after receiving the bill. I left voicemails and requests to speak with someone and never received a call back. When I was able to speak to someone I would be promised that it was being looked into and someone would get back to me - they never did. In the end we requested to speak directly to Dr. Alcorn through her front desk staff and also by email. She never returned our call or emails. My advice, unless you are one of the lucky few that never has medical billing/insurance issues, steer clear of Charlottesville Dental Care due to the total lack of customer service and professionalism from the top down.

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