How Patients Feel
POSITIVEPatient Reviews
1Dr. Freed was great; I have no complaints regarding the quality of care that I received from him. It is his office staff that unfortunately will keep me from ever scheduling another appointment. The woman that answers the phone is downright rude and abrasive. She shows no compassion, courtesy or customer service, whatsoever. Healthcare providers need to realize that no matter how skilled you are as a clinician, your administrative staff also play a huge part in patient loyalty, or in this case, lack thereof.