How Patients Feel
POSITIVEPatient Reviews
2I am 18 weeks pregnant an still really sick a lot of the time, I had an appointment with a dentist at this facility (my first appointment) and couldn't make it in because of vomiting, which obviously would dissuade anyone from putting their fingers into my mouth. I call several times before my appointment and can not get through (there was an issue with their automated system, instead of forwarding it kept rerouting me and ringing). Of course they call to alert me I missed my appointment and I try to return the call and finally get through and speak with a woman who tells me it's no big deal and to call back when I'm feeling better. Fast forward two days, I call in and get the rudest woman who dresses me down for missing my appointment, telling me how irresponsible I am and how I'm LYING about not only not being able to get through on their phone lines AND ever speaking to someone and how I should have come even though I was throwing up because it was just an excuse. Then, after dealing with this crap and keeping my cool, this woman precedes to tell me I am never allowed to go to their facility ever again and I have been put into a black list because I missed my first appointment!! I am SOO glad I missed my appointment because I would NEVER use a dentist who employs people of this low character. I have never been spoken to in such a disrespectful manner especially for something so small as missing an appointment!!! Plenty of dentists accept Medicaid so please don't think this is your only option if that is the reason you are going here!!! Stay away!