Westfield Office

Do not recommend Universal Dental. My wife was a new patient, they show new patient exams and x-rays $39.00. She had an exam, x-rays, and three according to Dr Jack small cavities filled. My bill total was $1099.00 dollars! The first question I asked “Do you accept my insurance?”. They told me yes we accept your insurance…a lie! They’re not in my insurances network. They summited the insurance claim for the exam, was denied due to out of network. Dr Jack want ahead an filled the cavities, leaving me 100 percent the bill. Told me what I wanted to hear to get me in the door! The quality of work was fine, everything else I wasn’t happy with! They will take you for every penny they can get. Wanted to do upwards of $20k worth of work! Felt like I got scammed!! Darin Funderburg