How Patients Feel
POSITIVEPatient Reviews
1Dentist Amit Kumar charged me $1,999 on 01/10/2019 for orthodontics treatment using dental aligners from ClearCorrect. He neglectfully and incompetently did not provide any dental aligners until 04/18/2019. The patient (myself) followed-up with Amith Kumar and his office manager "Marti" several times but never received any meaningful status updates. The dental aligners that were eventually delivered on 01/10/2019 were poorly designed, did not fit properly, and did not deliver the results as per the treatment simulation that was shared with the patient. The patient met with Amit Kumar 08/03/2019 and 08/17/2019 to discuss the irregularities and to request for insurance information. He said he would provide the patient with "refinement" aligners to compensate for the previous poor-quality aligners and to complete the treatment plan. He has not provided any refinement aligners until now and is refusing to requests for status updates on the outstanding aligners. Amit Kumar is also being reluctant to provide complete dental insurance claim form information that has been requested several times by the patient. The patient is currently disputing the $1,999 charge with the credit card company.