McPhee Dental Group

They left me without a front tooth and are now holding my crown for ransom! They didnt get pre-authorization so my insurance didn\'t pay, so NOW, AFTER they put a temporary crown on, they tell me I owe A LOT of money and won\'t help me until I pay. They knew I have medicaid so they knew I wouldn\'t be able to pay and should\'ve discussed my treatment plan with me FIRST... But, now, because of THEIR improper procedures to ensure payment via insurance BEFORE performing a procedure and because they failed to set proper patient expectations BEFORE creating a very large bill for that patient, who obviously would not be able to pay out of pocket, I am left covering my mouth when I speak and unable to smile. And, their response is literally \"we will not help until you pay us\". Now that I\'m left without a front tooth, they refuse to finish what they started. I don\'t even know if another dentist will be able to fix this since he already filed claim. Office staff blocked me. RUDE AND UNPROFESSIONAL!

Absolutely love this place! The staff is so courteous and delightful! And both Brad and Sean do great work!