Dolby Family Dentistry

Let me begin by saying I have never left a bad review. But after the way I was treated while in this office, I left in the worst mood possible. I legitimately scheduled my appointment for one thing: to get my chipped tooth fix. I stated that upon making the appointment and continuously reminded every person who came in to look at my teeth. I was persuaded into taking X-rays, and a cleaning, all with the understanding that afterwards my tooth would be fixed. After almost receiving yet a second cleaning (due to lack of communication in the office) I was told by the dentist that she would definitely have time to fix my tooth now that she "didn't have to clean my teeth after all" and whenever I said I agreed to her method of fixing my tooth she sent in someone to go over the payment options with me. After waiting 15 minutes for this, Naomi (the insurance advisor) came in and became extremely rude and condescending whenever I explained to her that I was not interested in two "recommended fillings". I explained that my husband would be in the military and I would take care of any fillings through them once I moved. I then repeated that I was only there for my chipped tooth. Naomi then stated that she "wasn't sure why I was bringing up the military because it had nothing to do with this". Whenever I told her I only cared to see payment for my chipped tooth, she then informed me that the dentist would not have time to see me after all. I asked her how much I owed them and left, I've never been so upset after leaving a dentist office before, I will definitely not be returning.