These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Somerville, MA
I just got back from the dentist and had to write a review. How often is a dentist experience great? Well, it definitely was at Dr. Lally's office. Everyone was in good spirits and general good energy all around. They did a great job cleaning my teeth and it was a very pleasant experience all around..
I have also enjoyed my dental experience with Dr. Lally and actually have a similar situation as a previous writer with Delta Dental insurance but have a different take on it. First, I have to say, it's the patient's responsibility to know how their insurance works, not the dentist's. I, too, have Delta Dental and often, there is a 6 month waiting period for many services to be covered beyond a regular cleaning. That's not the Dr's fault. And sometimes, depending on the coverage, Delta covers nothing beyond a regular cleaning ever. Also not the Dr's fault. The latter was my case. My dental insurance (which is forced upon me by the state) covers nothing beyond a cleaning. So, after having not visited the dentist for a while, I had cavities and was charged at time of service (this is not unusual at all-especially in this economy). However, Dr. Lally's office chose to attempt to get some money from my insurance first just to see if I got some kind of discount (which I appreciated) and then when Delta didn't offer a discount (shocking, I know), I was sent a bill. She told me straight up that this would happen so there were no surprises. I'd be very surprised if she chose a different route with another patient (and this was only a few weeks ago). My point is that their billing practices with me were not shady at all and they gave me an itemized bill..
LOVE this place. I'm a habitual doctor/dentist changer, and I do plan on going back here unless I move. I also never have been afraid of going to the dentist, but I think if I was this place would put me right at ease. As soon as you walk in, the office is very welcoming and cozy. The secretary, who's name I've already forgot (yikes) was so friendly and sweet. They got me set up with all my paperwork and I'd maybe sat down for a minute before I was called in. The hygenist who took care of me was Natalie, and she was so funny! It made getting my teeth scraped about as entertaining as possible. Also, I have a severe latex allergy and both she and Dr. Baker were very concerned about making sure I was ok throughout my time there and ensured there was no latex in the room. It made me feel comfortable that they took it so seriously. I got my x-rays, cleaning, an exam from the dentist, Dr. Baker (Dr. Lally is off on Thursdays), and they were very attentive about a jaw clenching problem I've been having, which is what drove me to the dentist in the first place. They were honest about the need for a night guard, and how expensive it would be, but I didn't feel like they were trying to sell me on it, just discussing the benefits. So it was a completely positive experience, I didn't spend long amounts of time in the chair with my head back alone waiting for someone to come clean my teeth like I have in other offices. I also like the fact that the office is all women. I think it shows how well they all get along and makes it more enjoyable for the patients. So if you need a dentist, go here, they're accepting new patients and there isn't too long of a wait!.
Caring people. Knowledgeable People. The get it right the 1st time. I have severe dental issues after years of neglect of my teeth. Not only have I been treated with respect, I am not judged at all like I have been at many, many, many other dentists! I have not heard the words "well if you had done this.... or if you hadn't smoked, hadn't drank so much soda etc.." at all. What I have heard is "Don't worry we will get them fixed and you will be able to smile again". You have no idea how happy that made me. This is the best place to go for any dentistry work you may need. They have a customer for life!.
I have been going to this place for the past 5 years for cleaning and all the hygienists are very gentle and do a good job! The receptionists are friendly and go beyond their job to make sure you get your needs met. Really wonderful!.