How Patients Feel
POSITIVEPatient Reviews
2He is excellent...My son is only 9 and he was wonderful with answering any questions pertaining to his hospital oral surgery. The oral surgery was not simple and he was very experienced and knowledgeable. My son had an extra tooth which had to be extracted and a permanent tooth in gums growing sideways....chain had to be attached. I felt like he was the best pediatric oral surgeon ever!!!! Thank you Dr. Wuebbels.
How Patients Feel
POSITIVEPatient Reviews
5Dr Hall was great and his staff was great. After he left the Affordable Denture of Denton office it two months to get an appointment for my final denture. The staff did not seem to want to take care of the patients from before the new doctor took over. Although my payment was made to Affordable Denture, however my experience with Dr Hall was good.
How Patients Feel
N/APatient Reviews
31) As former patient of Dr. Missy for the last 7 years, I felt that the lack of communication around the transition of office management and Dr. Missy’s departure was handled poorly. We didn’t know that Dr. missy (and all of the former hygienists that we knew) had left until we got there for our appointments. No heads up was ever given to former patients. 2. the transfer of patient information to the new office management was disorganized, as they didn’t seem to have any of our insurance benefits on file anymore, leaving my husband and I to wait for an extra half hour at the beginning of our appointment for it to be verified. 3. In terms of the dental treatment itself, the hygienist was friendly and did a good job, but Dr. C came in and gave me a very painful plaque removal/flossing treatment. It took a week for my mouth sores to heal. He even warned at the beginning that he was “not as gentle as his hygienists”, but that doesn’t mean he shouldn’t try to improve on that.
How Patients Feel
POSITIVEPatient Reviews
5Where do I began this was by far the worst experience I've ever encounter. My dental apt was scheduled 2 weeks in advance for 1:45. I was called two hours prior asking if I could come in at 1:00 instead. I told them I couldn't and they agreed to the original time. I was called once again five minutes prior to 1:45. I didn't answer because I was parking my car. I told the lady at the front desk that I been there four years ago. However they couldn't find my charts nor my Xrays so I completed a new patient form. As I am writing down my information I was approached by the dental hygienist. She said don't worry about that you can complete the paperwork afterwards. I found that strange because patients always complete paperwork first, before seeing the doctor. She was in a rush and stated that I've been waiting for you since 1 pm. I said my apt was at 1:45 not 1pm. She almost forgot to put the plastic cover on the xray machine!! and she did a slovenly and hastily job with cleaning my teeth, it was less than 10 minutes. Who cleans someone teeth less than 10 minutes. I stated to her that was the fastest cleaning I have ever had. She said its ok and than the dentist came in. He also was in a rush and didn't explain much of the condition of my teeth at all. He just stated that I had a cavity and should come back and see a oral surgeon. I told him about the sloppy and brief job that the dental hygienist did. He said that my teeth still had food particle left in. The dental hygienist came back in after he left to do what she didn't do the first time. SMH. She still did a slovenly job and I said to her why are you rushing, she just looked at me and stated I'm not rushing with a frustrated tone. I never finish completing the paperwork nor did I sigh the financial responsibility. I told the lady at the front desk that I am very dissatisfy and will file a formal grievance with my insurance regarding the dental service that I had. I absolutely will never ever go back to that unprofessional facility again, and never recommend anyone to go there. The lady shouldn't work there if she felt like that and should go back to school, so she can learn how to clean teeth properly. I will make sure that Aetna won't give them a penny for that sloppy and careless work, by filing a grievance against KK Dental. I will go back to Dr.Banker in Elizabeth where the dentist and dental hygienist there are more knowledgeable and professional. Only rated a star because I couldn't post without rating!!