Michael Kitsis DDS

I did 8 veneers with Dr. Kitsis in 2018. Within the first 6 months, 2 different veneers popped off and I had to drive back and forth for a numerous number of exams and appointments, not to mention pain and suffering I was going through with this process. In 2019 I had another veneer pop off, but because I had a baby, I couldn't keep driving for appointments with him, so my regular dentist repaired it that time. Each time it was a different veneer and usually while I am drinking water or eating a salad (i.e. I wasn't doing anything crazy like biting into a steak or a raw carrot). I was lucky each time to have felt it come off, catch it in time, and was able to bring the veneer back to cement it back on. However, just today, I had an entirely different one pop off while I was enjoying a lemonade on ice before dinner and chocked on my drink madly. I ripped my throat coughing for 30 min. I immediately felt the rough tooth and realized I was choking on the veneer. Unfortunately, this time it's gone, and I swallowed it. So, I have to undergo the whole process of making a new one again. Again, a completely different veneer and during just drinking. At this point 50% of his work has come off/fell off under 3 years. He is so incompetent. After the first 2 veneers came off, I made him a deal to refund my money and I go and redo everything with someone else. He did not acknowledge my offer at all. This poor quality of his work is literally jaw dropping, not to mention the mental breakdown I had to witness in his office. When he did my veneers the first time, he did it exactly the same way and alignment as my 15 years old set was. I was very clear and specifically asked I wanted him to follow my natural tooth line this time and he did the same thing as I already had- a straight line of veneers that were unnaturally bright white. I MADE him redo it and he lost his marbles. At the end of it, he went ahead and reordered what I asked for IN THE FIRST PLACE, but screwed up my first 2 most visible teeth (and the 2 teeth that were the reason I had to do veneers--which was I broke the front teeth in doing a dangerous sport trick). They looked crocked, with a weird shadow on one, and both not low enough. He AGREED to fix his mistake again, ordered a new set of 2 front ones to correct the mistake, then, after weeks of waiting again, I finally was in his chair again and hopefully for the last time. He proceeded to numb me and THEN flipped out almost in tears, shaking, visibly having a mental breakdown of some sort saying he didn't feel right about redoing it!!!! AFTER he injected a crap load of epinephrine medication into me. I almost wanted to yell at him to get it together and almost felt what he was doing was illegal and not humane. I cried but controlled myself and persuaded him to calm down and finish his job that I paid thousands of dollars for. I couldn't believe what he was saying. Long drama scene short- he ended up redoing it. Ever since he had to redo and correct his mistakes so many times, my teach were left extremely sensitive. Since I left his office in 2018, I have never stopped being in pain for a single day in those 2 front teeth and sometimes others. When I complained about the pain the first few weeks, he brushed me off and said it's normal and will eventually go away. It's been THREE years of pain and torture and many re-dos of his dirty job due to his veneers keep popping off and now, only THREE years later, I have to just redo everything because his veneers keep falling off. This is not to mention all the 45 min one-way trips back and forth, parking and tolls to his office. I was mentally and physically exhausted dealing with this incompetent and unstable person. I wanted to write this review back in 2019 when I started losing veneers but was too busy with baby. Then, wanted to write it in 2020 when I was suffering from all the veneer pain but decided against it, well, just to have mercy due to 2020. Now, I continue to loose AND choke on his sloppy makeshift dental work and honestly, it was the last straw. He is terrible, emotionally unstable and incompetent dentist. Don't go there!