How Patients Feel
N/APatient Reviews
1Patient and easy to talk to with adults and kids.
How Patients Feel
NEGATIVEPatient Reviews
1Beware! Chris Arena is dangerous. 100% Truth on Dr. Chris Arena, DDS - Aspen Dental, Latham, NY. He told me he would do a good job for me over the telephone. While preparing #14 for a filling, he aggressively drilled away all of my healthy gum tissue between #14 & #15. At follow-up, he denied responsibility and suggested that I see a periodontist. That specialist was disgusted to learn that Arena had removed all gum tissue and explained that the damage was irreparable. After many years of pain despite constant maintenance, I subsequently lost #15 after an extremely expensive dual zirconium bridge placement (spanning #14 & #15) failed due to the missing gum tissue. Recurring long-term low-grade infections and ongoing bone recession persist despite routine hygienist visits and thorough home-maintenance. There is no end in sight, with a continuum of thou$ands in dental treatment outlay over many years. All concerted efforts to reverse the damage continue to fail. He owns every aspect of this painful and expensive waking nightmare despite his denial. Even still, bone loss continues due to Mr. Arena's dismal capabilities. Now, #14 must be extracted in lieu of allograft bone restoration to accept a titanium post implant to support an artificial tooth. Replacement of #15 would be impossible without a complex surgical sinus lift, allograft and artificial tooth. Thanks for your conscientious care CHRIS! Best wishes to seekers of truly qualified dentists.
How Patients Feel
POSITIVEPatient Reviews
5I hate going to the dentist. I just think its something nobody really enjoys, but common, you got to love the clean feeling after! I have been a patient...
How Patients Feel
POSITIVEPatient Reviews
2Had a great experience, the cleaning was the best I've had in my life. Most of the time there seems to be one man at the front desk doing everyone's work...
How Patients Feel
POSITIVEPatient Reviews
3Doc, Jon, and the rest of the staff are wonderful!!! From the moment I walked in, I felt like the whole staff truly care for their patients. The care before...
How Patients Feel
POSITIVEPatient Reviews
1Very nice people, very professional, very clean place, the hygienist is very good at cleaning teeth, not much pain, but clean thoroughly!
How Patients Feel
POSITIVEPatient Reviews
2I called for an emergency appointment on Friday afternoon and on Monday, I had my visit. I was thoroughly X-rayed and taken to the dentist. Dr. Kim was very...
How Patients Feel
POSITIVEPatient Reviews
17Friendly, thorough and professional.