Kupec Mark DDS

Dentist Office In Round Rock, TX
Within 1,290 mile
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115 Sundance Pkwy Ste 100,
Round Rock, TX 78681
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How Patients Feel

POSITIVE
8.8

8.8 Out Of 10

DI Rating

Patient Reviews

21

Kupec Mark DDS Dentists

DI Rating 9.1

 

How Patients Feel

POSITIVE

Patient Reviews

5
By: Ernest Loera
on September 28, 2015

Had very terrible customer service from office manager. She talked demeaning and refused to accept that this office had incorrect phone information. They did not call me and I wasted time and money on coming to an appointment that did not exist on their books. I asked if I would be charged an office visit if I did the same thing? The office staff indicated, YES. So, I asked if there would be any credit to my account for their mistake. She strongly told me you would not get any credit back, nor will the Dr. even call you to discuss my frustration. It seems the office manager really needs to take communication courses if she is going to be dealing directly with the public. If the Dr. is not accessible to discuss concerns about his business or practice then I would think twice about using the South Austin location. I was a possible new patient with five other family members right behind me that are now looking for another office to do business with. Ernest Loera

DI Rating 5.5

 

How Patients Feel

N/A

Patient Reviews

Not yet reviewed.

DI Rating 8.4

 

How Patients Feel

POSITIVE

Patient Reviews

12
By: Steve
on August 2, 2022

Her Husband is Logan Grover. He is going to prison for storming the US Capital on January 6.

DI Rating 5.4

 

How Patients Feel

N/A

Patient Reviews

2
By: Anonymous
on September 24, 2022

I found an invalid claim on my insurance for an appointment that I never had at the beginning of the pandemic in January of 2020. If you have been a patient here check all of your insurance claims in 2020 and 2021.

DI Rating 6.6

 

How Patients Feel

POSITIVE

Patient Reviews

2
By: Kathleen Dryden
on May 22, 2018

I had a broken molar and needed emergency care to repair it. Dr. Stringham did a fabulous job and I would recommend him without reservation.

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