How Patients Feel
POSITIVEPatient Reviews
1Dr. Falk treats patients like family, truly! He is knowledgable about how to explain procedures, options (patient has), etc. in layman's terms and always supportive & positive about a patients' choice/decision!
How Patients Feel
POSITIVEPatient Reviews
27I actually look forward to my dental appointments now! For one, I really appreciate that they take insurance (a big reason I shifted to them to begin with), understand it!, and somehow offer superb staff and a great, sunny, welcoming physical setting as well. Both DDS's are kind, highly skilled, explain what they're doing, etc. I especially appreciate that they don't spend our time together trying to convince me to do a lot of cosmetic work or other 'add-on's'. They're also accessible for questions; I popped in one day with a related medical Q, expecting to leave a note, but Dr. Lam came out very quickly, gave me more information that helped me make a decision, didn't rush the discussion, and obviously, just enjoyed helping me :'}. Dr. Falk, same kinda thing. The hygienists are also kind (very important!), quite competent and interested. And the office staff - Christian, who mans the front desk, as well as the others - have personalities !!, even while being highly efficient and competent. I smile when I come in (even when it's for a less-fun reason) - and I smile when I leave. Good people.