Best Dental Care in richland hills, TX

Best In City - Total Dentists
0

Dentists

Best In City - Total Dentist and Office
2

Offices

Best In City - Total Responses
10

Patients Responses

Best In City - Total Profile View
281

Appointment Requests

Best In City - Patient Reac
1,767

Patient Reach

Best Offices in richland hills, TX

These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.

Recent Reviews in richland hills, TX

Recent patient reviews submitted in richland hills, TX

Best Dentist In City - Dr. Kalpana Kaveti, DMD

Trinity Dental

An absolutely fantastic clinic. I've never seen a dentist's look so little like a dentist. The place is decorated beautifully with a modern style, the receptionist couldn't have been more smiley and helpful and Alison and Vicky were total professionals during treatment. Within 5 minutes I felt like we'd known each other for years. Can't wait to come back!.

Best Dentist In City - Dr. Kalpana Kaveti, DMD

Trinity Dental

An absolutely fantastic clinic. I've never seen a dentist's look so little like a dentist. The place is decorated beautifully with a modern style, the receptionist couldn't have been more smiley and helpful and Alison and Vicky were total professionals during treatment. Within 5 minutes I felt like we'd known each other for years. Can't wait to come back!.

Best Dentist In City - Dr. Kalpana Kaveti, DMD

Trinity Dental

My story starts with a cracked front veneer tooth that I had fitted some 5 years ago at Mawsley Dental Surgery under the care of Dr Alison Simpson, now principal at Trinity in Rothwell. I rang this surgery some months ago hoping to seek some advice by speaking to AS about how to proceed with the repair of this, with me still being under the care of Mawsley Practice. Instead, all I got was Rebecca (the apparently so-called Practice Manager!) with an abrupt manner, unwilling to listen properly or even understand my complaint. I continued to explain (exhaustingly) to her that all I would like to do is speak to AS in order to gain some helpful advice that I could relay onto Mawsley in helping my dilemma. I also pointed out several times to her that she was actually not listening or really understanding my point, or words to the effect of: "you are missing my point and need to listen!". She eventually told me that she'd speak to AS and come back to me. When she did come back to me, she satisfyingly told me that AS would not be interested in returning my call or speaking to me. I must say, I was extremely disappointed and surprised, as it didn't appear to be fitting with the Alison I knew and previously dealt with. Today, in a bid to seek that consultation, I rang the surgery to actually book and pay for an appointment as my veneer has become quite bothersome and felt the need to tackle this at the very earliest opportunity. I rang to make the appointment. I had Rebecca answering the phone, who happily continued to make my booking until she then suddenly realised who I was. She happily pointed out that she clearly remembered our previous conversations, and so would have to confer with AS first before confirming the appointment. In a nutshell, I eventually got a call back from Rebecca who rejected my appointment on AS's say-so. If this is true, I am completely dismayed at the total unprofessionalism. I cannot believe such behaviour, of what is supposedly a Practice Manager, and Dentist/Principal. It's SHOCKING!!! Most of all though, alarming that a DENTIST, someone who is in the patient care business, should actually have such inadequate bedside manners. The dentist's behaviour here is unethical and unprofessional, and I believe one to be worthy of a report to NHS practices, GDC, CQC and Healtwatch England. I must say, I am now not too surprised of Rebecca's poor customer service skills, as presumably the underlying problem here is just one of poor training and a reflection of AS's attitude. Ultimately led by example! AS - stunned by your attitude & unprofessionalism. My money (�£1000's) was good enough for you 5 years ago, but now as a patient in need, not even worthy of a call-back from you. You seem to have mislaid your bedside manners and presumably years of training in this area. It might be that you are in serious need of training refreshing yourself. You are supposed to be in the business of patient care, but seems like you are more of a money-grabbing schemer. Shame on you - as what should be a PROFESSIONAL. Patients be warned of a cowboy practice! My story starts with a cracked front veneer tooth that I had fitted some 5 years ago at Mawsley Dental Surgery under the care of Dr Alison Simpson, now principal at Trinity in Rothwell. I rang this surgery some months ago hoping to seek some advice by speaking to AS about how to proceed with the repair of this, with me still being under the care of Mawsley Practice. Instead, all I got was Rebecca (the apparently so-called Practice Manager!) with an abrupt manner, unwilling to listen properly or even understand my complaint. I continued to explain (exhaustingly) to her that all I would like to do is speak to AS in order to gain some helpful advice that I could relay onto Mawsley in helping my dilemma. I also pointed out several times to her that she was actually not listening or really understanding my point, or words to the effect of: "you are missing my point and need to listen!". She eventually told me that she'd speak to AS and come back to me. When she did come back to me, she satisfyingly told me that AS would not be interested in returning my call or speaking to me. I must say, I was extremely disappointed and surprised, as it didn't appear to be fitting with the Alison I knew and previously dealt with. Today, in a bid to seek that consultation, I rang the surgery to actually book and pay for an appointment as my veneer has become quite bothersome and felt the need to tackle this at the very earliest opportunity. I rang to make the appointment. I had Rebecca answering the phone, who happily continued to make my booking until she then suddenly realised who I was. She happily pointed out that she clearly remembered our previous conversations, and so would have to confer with AS first before confirming the appointment. In a nutshell, I eventually got a call back from Rebecca who rejected my appointment on AS's say-so. If this is true, I am completely dismayed at the total unprofessionalism. I cannot believe such behaviour, of what is supposedly a Practice Manager, and Dentist/Principal. It's SHOCKING!!! Most of all though, alarming that a DENTIST, someone who is in the patient care business, should actually have such inadequate bedside manners. The dentist's behaviour here is unethical and unprofessional, and I believe one to be worthy of a report to NHS practices, GDC, CQC and Healtwatch England. I must say, I am now not too surprised of Rebecca's poor customer service skills, as presumably the underlying problem here is just one of poor training and a reflection of AS's attitude. Ultimately led by example! AS - stunned by your attitude & unprofessionalism. My money (�£1000's) was good enough for you 5 years ago, but now as a patient in need, not even worthy of a call-back from you. You seem to have mislaid your bedside manners and presumably years of training in this area. It might be that you are in serious need of training refreshing yourself. You are supposed to be in the business of patient care, but seems like you are more of a money-grabbing schemer. Shame on you - as what should be a PROFESSIONAL. Patients be warned of a cowboy practice! .

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