Redwood Shore Dental Care

Although the Dr himself was good in limiting the pain while performing a root canal and tooth extraction, , they made me pay the entire amount ($2345) the day of the procedure. Because my insurance Company Blue Cross is slow in paying claims they tell me is the reason they need to collect the entire amount and make their patients who have Blue Cross deal with getting their money reimbursed thru their insurance , a practice I might add that none of any other of my dentist or doctors required.. I've never been to a dentist that doesn't work with the insurance company first to make sure you don't initially over pay but they wanted and demanded FULL payment immediately after I was out of the chair. After visiting the office over 15 times in the course of 2 months and showing them the money was on the way TO THEM per my insurance company notice, they still refuse to forward me the money, telling me they had to wait until the money was actually in the office. However since I posted this comment on this site , they've called and decided that although the money is still not there they would give me the money upfront. This issue could have been resolved well in advance to this if they had check more with my insurance company (who I might add is also at fault here) and paid me the money that the insurance company indicated by notice that they would be paying. Who needs the money more, A wealthy professional dentist or a senior citizen, veteran, on fixed income?. Obvioulsly, I would not recommend or return to this dentist, strongly recommend you look else where, like off of Ralston, Dr Wong for example

By far the best dentist I have ever been to. The staff, Jennifer and Arlene are also amazing. Nancy Huynh, thank you from the bottom of my heart for fixing...