Pinnacle Dental Group

Dentist Office In Plainfield, IL
Within 595 miles
13530 S Route 59 Unit 120,
Plainfield, IL 60544
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How Patients Feel

POSITIVE
8.9

8.9 Out Of 10

DI Rating

Patient Reviews

29

About Pinnacle Dental Group

Specialties

General Dentistry

Languages

English Arabic

Appointments

OPEN NOW
Sunday
Closed
Monday
10:00 AM-7:00 PM
1 10:00:00 19:00:00
Tuesday
12:00 PM-11:00 PM
2 12:00:00 23:00:00
Wednesday
11:00 AM-11:00 PM
3 11:00:00 23:00:00
Thursday
11:00 AM-11:00 PM
4 11:00:00 23:00:00
Friday
Closed
Saturday
11:00 AM-4:00 PM
6 11:00:00 16:00:00
Accepting new patients

Pinnacle Dental Group Dentists

DI Rating 8.9

 

How Patients Feel

POSITIVE

Patient Reviews

13
By: Lydia Brazeau
on February 1, 2018

I've been a patient since Dr Qahwash came to Plainfield.

DI Rating 3.0

 

How Patients Feel

FAIR

Patient Reviews

1
By: Craig Cowan
on July 12, 2014

CONSUMERS BEWARE. My wife and I were in search of a new dentist, and as much as we hoped, this is not the place for us. Once I sat in the seat, I informed them not to perform any service that wouldn't be covered by my insurance. I asked if they had any questions, not sure if they needed to clarify anything based on my insurance. "No" was the answer. About a month later I get a bill for $82. Yep you guessed it, things not covered by insurance. It's a businesses job to know, the majority of their income is based on insurance companies payments. So either they don't care, or they aren't experts. Either way, after ignoring my requests. I called in to move my appointment and was treated rudely on the phone, I said I needed to reschedule, but wanted to address my billing in person. She said I in response that she was sending me to collections. After blatantly ignoring my request, then billing me, and now instantly threaten collections rather than wait a few days to discuss this in person? What a poor way to treat a customer. After a brief call to my wife, she called them(maybe 5 minutes later) to just pay the bill, and cancel her appointment. She was put on hold for an extended period of time, and the other receptionist wouldn't take her payment. She finally talks to the woman I talked to, and made the payment. The following day I get a collection notice. The dentist seemed like a nice guy, so this isn't a lack of technical performance, but the customer service by his staff is inexcusable, and unforgivable.

DI Rating 6.2

 

How Patients Feel

POSITIVE

Patient Reviews

3
By: Craig C.
on December 22, 2016

CONSUMERS BEWARE. My wife and I were in search of a new dentist, and as much as we hoped, this is not the place for us. Once I sat in the seat, I informed...

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