These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Petaluma, CA
I really never thought I would get to this point with this Dentist but I feel very strongly that her practices and attitude are something to need to consider when looking for a professional. in 2010 I needed a root canal and came to Jurina Smida for help. She preped the day before which I paid for that, then I came back for the root canal. During the procedure she broke a file off in one of the canals and could not get it out. She told me I had to go to a oral surgeon to get it out urgently. She called around and got me an emergency appointment within hrs and told me that she would obviously not charge me anything for her work!! go figure! I went to the counter and the office manager gave me the details of where to go and again assured me I had nothing to pay. I drove anxiously across town and spent 3.5 hrs in a chair with an awesome oral surgeon who battled to get this file out. I paid him the large fee for a root canal and left with a very sore mouth and completely exhausted from the whole experience. I then went back to my own personal dentist who advised me that I would have to wait longer to get the crown as my gums were very sore from the file problem. Anyway it took many many weeks to finalize the root canal with the crown I ended up paying more money than I ever though for the whole thing but happy it was over. I then got a bill from Care Credit with a charge of $250 from Dental Care of Petaluma for part of the procedure on the day she broke the file. I called her office and they just said they were told to charge and that Dr Smida was not available. I asked that she call me. She never returned call. I then called Credit and explained, they asked me to write to them, I did and they canceled the charge. Smida's office them sent me a bill for it, I called and said that I was not paying it as I was told that I owed nothing and that I had endured a very difficult painful experience. I asked again (actually I called on three occasions , and asked for her to call me - she has it seems a large turnover in from desk staff also) Eventually she did call me back and we discussed the charge and she said that she didn't charge for the root canal (obviously as she didn't complete it but did for a few prep things, I said that was not what she had told me and I was totally offended by what she was doing. She said she was offended that I called Care Credit and reported her. I explained that was the only recourse I had to take off a disputed charge and that they agreed with me. She has now put my account into collections and has marred my credit rating! Can you believe this? this supposedly, caring professional would do this . I feel I have no other option than to report her to the Dental Board of California. So think carefully about who's hands you choose to put your dental care, and these other reviews speak for themselves,. also read the filtered ones..
I can't believe I fell for the teeth whitening scam! 6 months ago I too went to this dentist for the teeth whitening but needed a cleaning first. My hygienist was nice and did an okay job but when she was done, I was left in the chair for 30 minutes and was told, "Dr. Smida left to go get a cup of coffee". I stupidly sat there waiting for her return. When my babysitter called to see how much longer I would be, Dr. Smida returned, snapped at me for being on the telephone, never introduced herself (we had never met), briefly looked at my teeth and told me "You have 6 cavities, do you have any questions". The office is small and the chairs are close together, everyone can hear. Not only was this untrue and embarrassing but she was so rude and unfriendly. I was then told I would have to fix them before I could get my teeth whitened. I have gone to the dentist every 6 months my entire life. My old dentist confirmed I didn't have any cavities 6 months prior to this visit and my new dentist has confirmed that I don't have any now. Dr. Smida is a liar and a con artist. They also took my teeth whitening promotional slip that I paid for even though I told them I wasn't going to make an appointment to fix the "cavities". I was too angry and embarrassed that I fell for the teeth whitening scam to go fight them for it back. Don't go to this dentist..
well, "tom" and "elain", it's not that i have alterior motives in writing my HONEST review (unlike your very obviously fake ones). it's the truth- it's how i was treated. perhaps Dr. Smida should work on her people skills..
It’s easy to return to Hello Ortho time and time again - it’s a welcoming environment, enjoyable experience and everyone that works there is so attentive, courteous and kind. As a business owner myself, that’s what I’ve longed to create in my Restaurant - a desire for my Guests to come back. We call them “Raving Fans” - Guests that will come back often, tell us and tell others about us. It’s fair to say I’m a “Raving Fan” of Hello Ortho. They do an exceptional job and I’ve always been a happy “Guest.”.
I have felt great about this place from day one! I love the vibe, the energy, everyone is so nice and helpful. Brittany helped me the first time, and this last time, so nice and informative. Dr. Jordan is great and very welcoming. I recommend this organization to everyone!.