Family Smiles

I had a \"problematic\" tooth for which I was referred to Dr Pyke, and to establish care. The office staff was gracious and professional as was Dr. Pyke. Dr. Pyke DDS had reviewed all of my records prior to the appointment and took great care in evaluating the tooth, and other dentition. Dr. Pyke\'s explanations were thorough and very helpful. We established a plan and I felt greatly relieved to have found an outstanding dentist (referred to me by an exceptional periodondist, Dr. Sazima, DDS.

Visited the office after re-opening. Clean, all requirements for the social distance and sanitizing in place. Very friendly and knowledgeable staff. Strongly recommend for all your dental work

2 weeks ago, I was advised by Dr. Emmy that because I had a serious tooth infection under my root canal I would need to have an extraction and eventually an implant. My husband and I have dental coverage for ourselves and each other. I carry Cigna and he has us in MetLife. I realized, when asking for the financial details of what I’d owe that I failed to give the front desk my Cigna information. I was advised that this practice doesn’t accept a secondary insurance. They would give me the information and I’d have to send in the claim myself and handle any follow up with my secondary insurance to get paid. Though the office managers taken the time to call me snd review my financial obligation with the bill, this lack of transparency is upsetting. Just adding to the stress of what will be an 8-9 month process. My husband left this practice in protest.