University Dental Group

Dentist Office In Orlando, FL
Within 990 miles
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4051 N Dean Rd,
Orlando, FL 32817
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How Patients Feel

POSITIVE
9.8

9.8 Out Of 10

DI Rating

Patient Reviews

21

University Dental Group Dentists

DI Rating 9.2

 

How Patients Feel

POSITIVE

Patient Reviews

5
By: Jessica N.
on June 19, 2015

Original post: Clean, staff up front is very friendly and Dr. Torres was amazingly nice. However, the hygienist, whom I spent the most time with, ruined the experience for me. I am an honest person, but honesty and tactfulness are not mutually exclusive. She made me feel uncomfortable enough that I asked her to stop the cleaning and left. The hygienist needs a lesson in bedside manner. I will make sure all my co-workers at the Board of County Commissioners steer clear of her, not necessarily the office itself though. I made an appointment to return, but I will be cancelling it and returning to my previous dentist. His office was not high tech like theirs, but at least the people there were never judgmental. Update: Someone from the office called me today (4 days after visit) to follow up with me regarding my experience. The receptionist was very nice and offered to set me up with a different hygienist (which, in all fairness, they offered to do the same day I was there). Unfortunately, once I get a bad taste in my mouth (no pun intended) for a place, it is impossible to win me back over. They get an extra star for trying though! Not many places care enough about their reputation to follow up.

DI Rating 9.6

 

How Patients Feel

POSITIVE

Patient Reviews

9
By: Kathryn S.
on September 3, 2015

Very very satisfied with staff and dentist. Very friendly, professional and thorough. Made me feel very relaxed and comfortable.

DI Rating 9.3

 

How Patients Feel

POSITIVE

Patient Reviews

7
By: Ken P.
on December 22, 2016

Wonderful experience. - Everything was explained, step-by-step :) - No pain !!! :-) - Friendly staff !

DI Rating 9.2

 

How Patients Feel

POSITIVE

Patient Reviews

5
By: Jessica N.
on June 19, 2015

Original post: Clean, staff up front is very friendly and Dr. Torres was amazingly nice. However, the hygienist, whom I spent the most time with, ruined the experience for me. I am an honest person, but honesty and tactfulness are not mutually exclusive. She made me feel uncomfortable enough that I asked her to stop the cleaning and left. The hygienist needs a lesson in bedside manner. I will make sure all my co-workers at the Board of County Commissioners steer clear of her, not necessarily the office itself though. I made an appointment to return, but I will be cancelling it and returning to my previous dentist. His office was not high tech like theirs, but at least the people there were never judgmental. Update: Someone from the office called me today (4 days after visit) to follow up with me regarding my experience. The receptionist was very nice and offered to set me up with a different hygienist (which, in all fairness, they offered to do the same day I was there). Unfortunately, once I get a bad taste in my mouth (no pun intended) for a place, it is impossible to win me back over. They get an extra star for trying though! Not many places care enough about their reputation to follow up.

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