Orlando Friendly Dentistry

Dr. Shrager's treatment plan amounted to an unbelievable amount of money. I disagreed with the need and the amount. His financial person, Christina, developed a payment plan I was not satisfied with. She proceeded to be very aggressive and harassing towards me and called me several times trying to get me to agree to the plan stating I could develop memory problems, heart and other physical problems if I didn't start treatment immediately. Office staff was rude, as was Christiana.

Dr. Gillan and team are amazing! From skill to customer service and all the little things in between, like being able to take the edge off of dental work...

My first visit I was not pleased as there was poor communication as I was not told the outcome of my first examination. The Kissimmee location has a HORRIBLE receptionist with a bad attitude. I overheard her talking disrespectfully with other paying customers as well. The next time I came in, however it made up for the bad experience I had. Dr. Eduardo Cortez was extremely insightful and let me know everything he was doing as he was doing it. Ivelisse treated me like I was her own daughter :)