These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Orlando, FL
Simply the worst, I have never had a DDS telling me that they only will treat emergencies! I am sorry that you have been allowed to practice discrimination. I visited Dr. ALBA SANTOS IN May 2023 she said that her staff will get an authorization from my insurance and would call me back to receive treatment. In June I called, the office, I was told they forgot to send the authorization!!! I called my insurance company in July 23 and told me that the authorization for treatment was approved early July. I called DDS Alba Santos office to let them know why the have not called me to schedule? I didn't acknowledge that they have approval, when It was a lie... deception and incompetent DDS Santos and staff was confronted on August 2nd, they said they only will treat emergency and root canal patients, another lie. I was not given my records when it was requested was told we will call you indefinitely??? No time was given... I am reporting this DDS and their practice to the board of Dentistry. PLEASE DO NOT WAIST YOUR TIME with this office and Doctor, unless you want to be disappointed!!!.
I made an appointment with this dentist because she was approved by my insurance. Initially, she and her staff were polite, until I paid for the entire treatment upfront, then things took a drastic turn. There were several occasions where the front desk staff deliberately tried to shame me, and after I explicitly informed them that I was starting to feel condescended to in comparison to the other patients, my concerns were dismissed and they proceeded to gaslight me. Over the next few visits, I observed their interactions with other patients to verify if the behavior directed toward me was the norm. This is when it finally dawned on me that what was transpiring was an unconscious racial bias during my treatment. This was upsetting to me and I requested to discontinue my treatment within 3 months with them, so I may find a facility where I am accepted and not just tolerated for business purposes. They asked me to give them another opportunity, which I did, but deeply regret doing..
Assalaam O Alaikum How r u, Hope u all will be fine there Inn Shaa Allah, we all are good here as well, say my salaam to all. Take care n have a nice time. .
06/15/23- Virgen Jimenez-The personal is very dishonest. They do not explain to you how much out of the pocket the patient needs to pay. They do the services and surprise you with a bill that is outrage. I sign a document without my glasses thinking they are professionals and what they do is provide you with incorrect charges to give you a big surprise at the end. DO NOT USE THEM FOR YOUR DENTAL CARE. In the end, the only thing they care about is their pocket..
Very professional and explains what he is doing so it is not necessary to attempt to ask questions. Very little discomfort and the whole staff is very upbeat and pleasant! I wish I had known to come to him years ago.........
Excellent in every aspect. I Excellent in every aspect. I will keep recommending Dr Cadena and his staff. -Explained treatment - 5/5 -Chairside manner - 5/5 -Short wait time - 5/5 -Staff friendliness - 5/5 -Office cleanliness - 5/5.