These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Orlando, FL
I was accepted as a new patient, while have a dental emergency. They got me in the office within 30 minutes of my call, were empathetic, caring, and efficient. I am now scheduling a cleaning and followup work. I am happy to say Dr. Santos is my dentist! FIVE Stars.
The most unprofessional dentist practice I have ever been to in my life and I'm in my 50's so that's saying a lot! Drove 2 hours round trip and would absolutely NOT recommend them to anyone. Complete and utter disregard for their patients. Stay Away!!!!.
The Doctors are wonderful, but the lady at the front desk is extremely rude and disrespectful. The First incident is her mixing up my Kid's schedules thus making it where we had to reschedule. The second incident was scheduling a new appointment then not informing us that the service was not covered by insurance. She then proceeded to argue and "strong-arm" my wife and proceeded to argue into making a payment (that was never disclosed to begin with) by threatening to send it to collections. On the strength of that extremely rude woman who is the "face" of the practice, I definitely DO NOT RECOMMEND. .
I wish if I could give them (- STAR) i been with this dentist for a while now, I like the doctor but recently the office manager is a greedy monster. last year we discover that they bell us for a service for june, however we were overseas and when we decided to talk to the office manger, she was not apologetic and she hung up the phone on me. lately, my kids went for annual cleaning they took the kid to a room and without informing his mother they did a full mouth x-ray. my wife was mad because it was his second full mouth x-ray for a 6 years old with no dental emergency needs for it. they insist the he does not have one in file and after that they also charge us for a service not covered by the insurance. the office staff are rude, they refused to give us a pre estimate for service . if you are a family with kids run a way from this doctor and his office management team they lie and still from you..worst experience ever.
I been a patient for a long time I was very happy with Dr. Wilfredo Rodriguez, but when I went this yr 11/13 found new management. Had my cleaning and the hygienist did fluoride w/o asking me if I want or not ended up paying $30 dollars that I was not planning to spend. Then she suggested I see the dentist for some feelings and I asked to schedule me with Dr. Rodriguez they said he was going to be taking some days to take care of his wife but that another dentist was going t...o see me. Went to see the other dentist waited for 1 1/2 just for the consultation. He said to me and the assistant that I needed 3 fillings, they told me it was going to be $103 dollars, scheduled my appt , when I was in the chair I asked the assistant how many filligs I was going to have she said 3. Well the dentist ended up doing 7 without telling me, I had to pay $320 dollars. I was very upset but I couldn't talk, called back to speak to the manager but she was in a meeting, left my number a week ago and still waiting for a phone call. They care about the money, not the patient. Not going back too bad Dr. Rodriguez is not longer there. See more.
WONDERFULL service from Dr. Jose Marcano and his staff, the front desk is warm and greeting, dental tech. Gabby just about knows what Dr. Marcano knows and will answer any questions you may have and Dr. Marcano works wonders with teeth, by numbing up the area, and if needed, ----- numbing up the, NUMBED AREA providing VIRTUALLY PAINLESS DENTISTRY. Leave your fears of the dentist at home because Dr. Jose Marcano and his staff will have you at ease even with your first visit..