How Patients Feel
POSITIVEPatient Reviews
2I'll admit it: I hated going to the dentist. It stressed me out because I felt like nothing good ever happened there. In the best case scenario, a visit just kept things from getting worse, and it was never convenient or comfortable. But not anymore. It is clear that from the top down, Dr. Mahajan has created a patient-first culture that everyone on her team embodies. And she is the one setting the very high standards! Her staff cares about their patients, understands their concerns, and always communicates in a clear and friendly manner. Everyone there takes ownership and is empowered to create a comfortable experience for every person who walks through their door. You can feel their passion and see it in the smiles on their faces! Each interaction I've had with them has been authentic and personal, and I feel like they are working to anticipate and exceed my expectations at every turn. Delivering a top notch patient experience has always been important, but in this age of the technology-empowered consumer where it is easy to write a negative or positive review, the stakes are higher than ever. Dr. Mahajan and her staff are winning "patients for life," including me. To all of them, I say thank you, and I look forward to my next visit.