Mesa

The dental assistance her name is Patty, makes you feel comfortable specially when you hate coming to the dentist .. my husband is no help they say...

I went to the office to have a crown put on a tooth. They prepped the tooth and put on a temp crown, no problem. A few weeks later I went back and the dentist removed the temp and stuck a rolled up gauge soaked in some solution in my mouth and left me with this for 30 mins, he came back and put the perm crown in. A few days later my mouth was extremely sore, I got infection in that tooth. Now I can understand if I would have gotten infection right after I had the temp put in, but why after a perm crown? What was in that solution? So my mouth was extremely sore and of course it was the weekend, I tried calling them and got a answer machine to call during working hours, (do not believe what you see what they post for their hours they are not there a lot of Fridays or Sats, nor do they open early. First thing on that Monday I called them and told them that I needed an appointment asap as my mouth was sore and infected, well the earliest that I could get in was Weds. So I could not work Monday or Tues, sat around and just about od on Tylenol. Big mistake if it hurts go somewhere anywhere to get it fixed. So I go on that Weds, they packed the tooth with antibiotics and give me several prescriptions for pain.Which of course all of this treatment I had to pay for $145 plus the drugs. Then the dentist said that the next tooth needed a crown as the filling was deep and should be removed and like a fool I am I said sure but did ask him if that last tooth looked ok and he said no problems with it. So he did the prep, they did the deep cleaning and the assistant put on the temp crown. When the assistant was putting on the temp she stated well the next time you come back the dentist will talk to you about that last tooth up there. I go why he said there was nothing wrong with it, she then informed me that because it was so close to the other tooth that was worked on that now it need work......huh??? so what happened? between the dentist the hygienist or the assistant one of them cracked that tooth. I was confused and upset, I went home and of course the next day around the temp crown it felt like something was hanging down in my mouth so I started putting and string was coming out, that packing string of some sort that they use, so once again all weekend I was pulling that string out of my mouth, my gum was sore from this. When I finally went back for my last visit to get my crown I first asked the dentist what was wrong with that back tooth, he said it was cracked and part of the filling came out, I confronted him and asked how come this happen because he had told me that tooth was ok and his assistance told me that working on the other tooth made this one cracked, he said no that could not have been caused by that. I then told him about pulling the string out of my tooth, he said why didn't I call, (sure after hours or wait 3 days to get in forget it I can handled that myself) . But then went on to state look what I did when you had infection in your gums I helped you out.....sure but it cost me....I could have went anywhere and should have. Bottom line Sloppy work, get your credit card out it will cost you big bucks, you think you are getting just one tooth worked on by the time you are done you will have all your teeth worked on, nothing is their fault. That last tooth I will see a different dentist and get just that done, will never let a dentist do any deep cleaning in my mouth again or poke around. Just xrays I will decide for myself what I have done.