Pediatric Dental Associates Manchester Ct

I will never return to Manchester Memorial Hospital. Last week I called an ambulance due to back pain. I couldn't move without assistance due to a Doctor recommending that I exercise to strengthen my back. I laid down and waited for the EMT's to arrive (10 minutes), they were professional and courteous at the same time. My pain was addressed in the ambulance with 100mg of Fentanyl. It made me drowsy and I fell asleep shortly after laying on the stretcher in front of the registration window once arriving at Manchester Memorial Hospital. Once in the room, I awoke briefly after (5 minutes), and asked for a drink, the nurse nodded and said sure. I fell asleep and woke up 2 more times over the next 1hr and 35 minutes, no drink. During this time, she had come in and asked the patient next to me who had a sore shoulder if she could assist her in any way. She brought her food, 3 drink trips, an extra pillow, and had a PA from Orthopedic come down after they were done performing surgery to speak with her. I was denied the option of speaking with Orthopedic by a Doctor who said "That isn't how things work". So apparently a sore shoulder is more important and life threatening than Genetic back problems that have been a daily struggle for almost 5 years. During the time speaking with this Doctor, she proceeded to listen and come off condescending, suggesting I stop doing what I do for work (computer programmer), so I can give my back a break, and "It's not my fault you don't take care of yourself". Which I do to the best of my abilities. I also eat healthy and stay away from caffeine as much as possible. 2 hours and 35 minutes later, I received 6 Percocet, even though mentioning that Tylenol made my stomach upset and hurt for hours. I received my first drink after visiting the water fountain once discharged. I then proceeded to file a complaint with the Charge Nurse and prior to that I overheard a few nurses laughing slyly and quietly about how upset I was. If you want to be treated with care, passion, and understanding, the drive to St. Francis and Hartford Hospital is worth it. The Doctors care, they aren't paid to pretend to care or find themselves looking for loopholes to discharge you quickly. My Mother spent the last few years of her life being treated by Doctors at St. Francis and they did great work. My Mother had a surgery at Manchester Memorial which left a scar on her stomach and the wound became infected due to poor stitching and lead to her having to be hospitalized for over a week.