How Patients FeelPOSITIVE
My family and I stopped going to Dr. Golas several years ago after a bad experience. I had been a patient for 10 years and had never missed an appointment... until one Christmas week. It slipped by me and the office didn't call with a reminder as was typical. Instead of charging me for the appointment, which I expected, he pretended all was well. He gave me some novocaine and left me sitting for an hour. Then came back and said he couldn't work on me that day. Even his staff was embarrassed.