Austin Cope

I neglected to see a dentist for twenty + years. I take decent care of my teeth but there was damage occurring under the gum line that I was unaware of. I need several extractions and a deep cleaning, in order to save my teeth. When I was a child I had lots of dental work done and I went through soo much pain. A dentist has been my least favorite place to go. I searched for two weeks for a dentist that would even take me ( I was told by one dentist that even if they were taking new patient's which they were not, that it would be over two months for an appointment just to get an initial exam.) I was in need of urgent care and in constant excruciating pain. It was very important that I find a dentist who cares enough about their patients and it's skilled enough to make it as painless as possible, knowing I would be enduring lots of overdue dental work and pain. I read some scary reviews along the way! Stories of incorrect extractions and billing, over booking and not geeting seen at all or just waiting for long periods of time. Or inconsiderate dentists that that treat people poorly and don't care about your thoughts, feelings or how much pain you feel. Using not enough or too much anistetic etc etc. Some horrific stories to say the least! Then I found Dr Cope!!! First I read reviews about the doctor and his staff. They were very impressive to say the least, but were the reviews real and could I even get an appointment? Only one way to find out. I made the call.... Imediately I was greeted by a very nice woman, who answered all my questions with patience and understanding. She said the had a recent cancelation and they could see in ten days!!!!! I couldn't believe it. I made the appointment. A couple of days prior I received a call confirming my appointment, which is very important to me since I would be driving quite a distance. The day of my first visit I expected to get an exam and X ray's, then make an appointment to start the necessary work. Instead I walked in the door and saw only a couple people there. The woman at the front desk gave me a clipboard and asked me to fill out the forms. It took about 5 minutes. When I returned it I ask where the rest room was? As soon as I returned to the waiting room a technician was there to kindly escort me to get X-rays. Within about five minutes we finished the fronts and I was asked to follow her to another room with for a full mouth X-ray. That took maybe five more minutes. Then I was returned to the first room where the dentist was already waiting in the room examining my X-rays! Dr. Cope was very patient and understanding with all my questions and concerns. He went over my options and wanted to know what I wanted in the long term in order to get a solid game plan that I would be happy with. He is very smart and knowledge it seems in all aspects of dentistry including implants that I am personally going to get. To my surprise he offered to do three extractions that day! I couldn't believe it! I felt very comfortable and I was already impressed with the cleanliness, state of the art equipment and the incredible efficiency of this team, I happily agreed. Now this is where I was most impressed. I hate needles and getting stuck in me mouth is the absolute worst! Well let me tell you, the technique he used to frist swab with a numbing agent then pinching my cheek and wiggling the syringe while injecting very slowly was all but painless. I needed several shots and he wanted to make absolutely certain that I was properly numb. During the entire procedure the worst I felt was one jab from the needle but it wasn't bad at all. The extractions went very smoothly, he was gentle but incredibly fast and efficient! It only took 15-20 minutes from the time I got injections until he was finished! I was completely blown away at every step of the way. This is by far the most efficient, coordinated, and proficiant team of dental staff I have ever experienced. From the first call to the extractions, they know what they're doing and they do it the best I could possibly imagine!