Metropolitan Smiles

I would have to say me that dental cleaning was a bit off putting for me at first until got to my appointed time and experienced the treatment they was...

The problem isn’t the employees running the practice. The problem is the tight grip and how controlling she is with all of her employees. They aren’t allowed to call you back if they don’t take your insurance, or to answer questions regarding a bill, she controls everything and everyone in there. Why do you think every time you go there are new employees? You can’t have 50 rotten eggs during a time a practice is open. I have been told they can’t answer a question, write an email, send a statement or basically even say hello without her permission. This is not okay, this is not how you treat employees, and this is why she always has new staff. They want to help you, they can’t. Why do we call numerous times to get my daughters xrays even after paying the fee, to be told you can’t send them until the doctor approves the draft and hits send? Micro managing bull. Be prepared to be there for hours, even longer now with the virus. Employees aren’t wearing n95 masks & fans for cdc circulation