Southside Dental Associates PA

I am extremely disappointed in my experience at Higgins Dental this week. I originally came in because one of my fillings had fallen out. I was extremely upset/shocked to find out that I needed my 4 wisdom teeth removed as I have never had a tooth removed in my 40 years. In my opinion, Dr. Higgins demonstrated a cavalier and flippant attitude while discussing this with me. While his bedside manner has always been blunt and no nonsense, his attitude during this visit had a profound effect on me. I left the office not only shocked, but sad and in tears. I called the next morning and spoke with the receptionist. I told her that I had a bad experience the day before and wanted to send my records to another practice for a second opinion. Her only response was “Ok, I’ll email you the release form.” I honestly thought she would have wanted to find out why I had a bad visit. I have been a patient of the office since 2012 and have referred many friends and colleagues to his office. I expected to be treated with care and compassion.