Joseph Armstrong Wineman DMD ABGD

I have been a patient for 5 yearsAlways thought the front desk people were very nice to deal with except yesterday The person I dealt with, whom I believe to be the dentist's wife was very nasty.She throws a price at me which seemed high.  So I questioned her is that with my discount.  She says you have s balance. Mind you last time I was there was 8 months ago. I always pay in full.  I said how could that be, she goes I.T. 's right here in black and white.  I said if I had a balance I think you would tell me before I show up.She looks then makes up a story it's my son who had the balance. I said are you sure about thatOh no they didn't take out the discount. She was talking out of her ass.  Instead of apologizing for her stupidity she made I.T. that I was stupid for not understanding the price.  She probably does this often by just throwing a price out and some people don't question I.T. and they make extra money.I was so annoyed by this, I call today to tell them I will no longer be a patient there and ask for my records.  You would think maybe the dentist or his wife would call to apologize for their stupidity.But, I guess that would mean you have good customer service and in my opinion they do not

I'm somewhat new to town and was looking for a dentist that I could use regularly. I asked around and my sister suggested that I see Dr. Wineman. From the time I walked in, I was pleased. Nice office, very friendly staff and dental assistants, especially Tahnee. Long story short, I had some issues with my teeth that embarrassed me. That's no longer the case. My teeth look great and I credit it all to Dr. Wineman. Other dentists wouldn't even discuss addressing my issues but Dr. Wineman took the time to tell me what he could do. He put a smile on my face. I know that sounds so cheesy but it is what it is. I highly recommend him and his office.