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Recent patient reviews submitted in Gurabo, PR
Mixon Family and Cosmetic Dentistry and their entire staff are always cheerful, friendly and professional and have gone beyond the normal call of duty when....
Horrible! I made an appointment for a cleaning on a Friday morning. I get there and they tell me that they only do cleanings on Tuesdays and Thursdays.....
After being a patient of this practice for over 30 years, first under Dr. Darden and then Dr Dillard,My husband and I go twice per year., I was charged an extra $103 for a panoramic film that my insurance doesn't cover. I was not asked if I wanted the panoramic film done. I wanted Dr. Dillard to know that I would prefer to be asked in the future .I spoke to Kelly, the office manager, she offered no explanation except that "she had no way of knowing what my insurance covers". I asked to speak to Dr. Dillard She said she would tell him to call me.. I waited 2 weeks and called the office again. Kelly said she gave the information to Dr. Dillard. She did not offer to remind him to call me. I asked if she was saying he isn't going to call. She said she couldn't speak to that. I think Dr. Dillard is a good dentist, but could benefit from more courteous staff..