Dentistry of East Hills

East Hills Dentistry is a great place to get dental care but after about 2 years I figured this dental office would be more accomodating to patients with time constraints. I never found a more busy dental office like this one you will be hard pressed to get any kind of appointment from either dentist in this office. I asked countless times specifically for evening appointments and I have instances where I have 3 cavities and I was given a morning appointments practically 7 weeks away which I think is awful dental care. I just wish this dental office didn't list a question on their from that asks new patients, "what types of appointments do you prefer morning or evening appointments?" maybe they should delete that question off their forms if they refuse to work with the patient's schedule. I seek immediate dental care to repair for 3 cavities and I felt like I was being treated as an afterthought. Dr. Ptak is a good dentist but I am definitely not a fan of the 2 female secretaries especially one named Tameka who keeps arguing with me that if the dentist didn't deem my dental work that high a priority she would specified to them that I needed to be seen sooner by her. What irritated me even further is the joke of a "cancellation list" that I never even probably got put on. That dreaded cancellation list you never get called back for an earlier appointment, never! As a patient I say if you like being treated to very far away, very late inconvenient appointments to be squeezed in, please come to this office if you want to get get tightly booked and not be able to ask all the questions you want after your appointment from Dr. Ptak be prepared to wait another 7 weeks to even ask her a single question. I wasn't even allowed to ask a question after having dental work done and Tameka decided to play hardball gatekeeper yet again and tell me she is in with another patient. I always left disappointed by this office because the drawback by this office is not getting early enough appointements to be seen by Dr. Ptak to get dental care that everyone says is amazing in this office. The dentist gets 4 stars but the front office workers the gatekeepers of this office get zero negative stars for their horrible farce of scheduling style & their aggravating rude behavior to boot. I figured as females they would be a bit more understanding but I didn't appreciate their dismissive tone with me even though I have always been polite to them. I am sure my review will get trampled on because every other 5 fake star review given to this dental practice has been inflated to look like they care about your dental care or they will call me the patient a liar. I just need to explain that this dental office make you wait forever scheduling wise to get your teeth treated & repair immediately, the dentists are always booked. Thankfully I have moved on to a different dental practice where they treat me with care & patience and they make room in their schedule to accommodate my schedule & not the dentist's schedule to repair my cavities immediately. Please be aware the dentists are good at their job, BUT the front office not the friendliest & accommodating bunch.

I really enjoy the clear explanation of what needs to be done for my visits. I\'ve had multiple cleanings and a chipped tooth fixed and they all went very well. I also appreciate how he asks questions and make conversation. There is less awkwardness because of it. Overall, he is a solid and well-skilled dentist.