How Patients FeelNEGATIVE
I felt that Dr Hales initially was very caring and compassionate. However, after my procedure was complete, he was extremely rude and abrupt with me. He made it clear that it was my fault that I was experiencing a problem with the mouth appliance. He also misinformed me of what I could and could not have done for follow up care that would be paid for by my insurance. I am very disappointed in how I am treated now by the Dr himself. His staff on the other hand, are AMAZING and kind people!