How Patients Feel
POSITIVEPatient Reviews
5I went in to Dr. Carpenter's office as a new patient on a Tuesday for Wisdom Tooth pain. He took a quick look and told me that my tooth would need to be extracted. His office staff were friendly, and the rates were awesome compared to other dentists in Grand Rapids. 6 days later, I had scheduled the appointment to get the tooth removed by an oral surgeon, but it was causing me a ton of pain and my face was beginning to swell up. I called Dr. Carpenter's office around 10 am and they set me up with an appointment the same day at 3. I went in, the staff gave me an x-ray, and Dr. Carpenter told me that in the 6 days since I had been there, the tooth had gotten pretty badly infected. He quickly prescribed me an antibiotic. I got to the front counter to \"check-out,\" and the letters \"W.C\" were written on my bill. The receptionist asked Dr. Carpenter what they stood for, and he told us both that my visit, x-rays and exam, were free of charge due to the fact that I had just been there a few days prior. This was such a great relief for me. I would recommend this office with 5 stars: friendly staff, great rates, honest people, and a cozy environment.