Gary K Lines

I never review places, but my experience here is something that is bothering me. When my general dentist referred me to Dr. Lines office for 10 upper extractions I felt a sense of relief. I've been in severe pain and I was finally going to get this taken care of. I went in, had a panoramic xray and met with Dr. Lines. He is an extremely nice man, and made me feel confident about having my extractions. They even did followup calls to set up my procedure. I worked with them over the phone for about a month as we waited for my predetermination to come through my insurance company, Delta Dental of Arizona, which this office accepts. I'm a state of Arizona employee and work 40 plus hours a week to support my family. With that being said, I also fall below the poverty line due to my household size and I still qualify and receive my health insurance, not dental insurance from a publicly funded source. Now I'm not utilizing my health insurance (I don't have dental coverage through a publicly funded source) at this office at all, I simply have it. But once Dr. Lines office found out that I had a publicly funded health insurance they refused to see me. When I asked for an explanation as to why this would affect the fact that I have paid for dental insurance that theit office accepts through my job, they wouldn't give me a clear explanation. They simply said it's a liability and they can't see me anymore. I've talked to my general dentist office along with several other oral surgeons offices in my quest for a new one and nobody else has heard of this before. I feel as though I was discriminated against, and what's worse is I'm still in pain and have to carefully find and choose another oral surgeon.