How Patients Feel
POSITIVEPatient Reviews
1I had decided to switch from my regular dental office to this provider due to my dental insurance changing and this provider was in network. I called to make an appointment for a cleaning and was informed that I had to come in for a new patient exam. I arrived 10-15 minutes early and checked in. When it was time for my appointment, one of the gals at the front desk was like \"oh we forgot to have you do this paperwork\" even though I asked if there was any since I was new. When I finally got to go back I met with a hygienist, who went over my paperwork. The Dentist came in took a quick look, requested a light test done on 4 teeth and highly suggested I get a night guard for my headaches. after the light test was done, I was told I needed 4 fillings and they had to be done in 2 sessions. By the time I left with just an exam and no cleaning (which I was to come back for that in 2 weeks) they wanted to schedule the fillings, a fitting for the night guard (even though they hadn't check to see if it was covered with my insurance) for a total of almost $800 in dental work. I was floored that I needed 4 fillings because I had cavities that my previous dentist never mentions... it just seemed odd to me..... needless to say I cancelled my \"cleaning\" and rescheduled with my original dentist who is out of network. I would rather pay a little out of pocket knowing I am getting great customer service and not a money hungry doctor. When talking with others about this dental clinic, many had said that they all required at least 4 fillings before the doctor every looked into their mouths.