Had to go in for a Root canal. They Had me in within a week of my inicial call. The office was more like a Spa Visit , than going to the dentist. Staff is kind and gentle On the gums. Defintely will be going back for many years to come .
The best dentist and staff ! Wouldn't go anywhere else.
Don't leave Apopka. Thanks for your services for the last 10 years, and your professionalism, staff and your location.
Can't actually say I love going to the dentist..lol but I do look forward to getting my teeth cleaned and do not fear going to the dentist anymore! Best staff hands down Darren and Abby are awesome!!
Love the staff and experience. I would recommend to anyone!
What an amazing time I had today getting my teeth cleaned by Darren. He made me laugh so much. He was incredibly fun, professional, and very knowledgeable as to what is best for me and my teeth. Today is my birthday and he even sang happy birthday to me and gave me a Yankee candle to blow out. It was a very nice personal touch along with incredible professional attention. He deserves a huge raise & bonus! Thanks Sabrina
Great experience from the moment you walk in the door to walking out. Dr. and staff are very skilled and organized.
Dr Petrilli has been my dentist for about 8 years. He has filled teeth, done root canals, replaced many OLD caps and gave me a great new smile in the process. He is caring, kind and very good at what he does. I have had lousy teeth my whole life and I've seen some very good dentists. Dr Petrilli is the very best and all of the work he has done on me has been virtually pain free. His office apparently follows his lead because they are good at what they do. The front desk, Abby, keeps everything under control and does all she can do to make a visit to the dentist a pleasure and she does it with a smile. If I was asked to rate Dr Petrilli's office on a scale of 1-10 they'd get a 20 from me.
Dr Darren explain everything you need to know. Good atmosphere from the receptionist to the doctor. Feels welcomed. A+.
Excelent dentist !! I recommend him to everyone. Great customer service and a very cozy office.
Dental health is priceless. Dr. Petrilli and his staff live up to their mission statement: " Providing Extraordinary Care For Extraordinary Patients". You feel special from the minute you walk in into their office and under their care. I recently moved to Orlando and tried another dentist but was totally unhappy with the conditions of the office and staff. Dr. Petrilli was highly recommended by a family member and I had to travel to be under his care. Well worth the travel. Dr. Petrilli's very knowledgeable, caring, and professional, as is his staff. Bravo, Dr. Petrilli! you're a winner in my eyes.
Had a broken tooth prepared for a crown so I now have a temporary crown until the permanent one is made. That was yesterday and today my mouth feels completely normal even with the temporary crown. Great job Dr. Petrilli and staff.
Awesome team! Dr. Petrilli and his team demonstrate top notch customer service!
Love love love this dentist. Very honest and matter of fact. I'm new to the area and went to him for a second opinion, all I can say if he ever leaves the area I will follow.
I found Dr. Petrill's dental practice to be very relaxing, professional and not at all like going to the typical dentist. He has all the state of the art technology used in dentistry, he's very knowledgeable and courteous and I loved the decor and lightening. Dr. Petrilli is a top notch dentist who cares about his patient's and you will not be disappointed.
If you are looking for a dentist for adults, I would recommend him. I do not think he does kids.
I had my first visit yesterday, and it was a pleasant experience. Everyone was very nice and professional!
I have been dentist phobic for years. I am so happy I came into your office. I am actually excited about the coming in for my visits! Thanks to everyone in the office for being patient and delivering terrific care.
I always feel comfortable when I'm with Dr.Petrilli and his staff. Since I'm a wimp when it comes to needles, Dr.Petrilli takes his time sneaking it in. I always feel at ease. Best dentist in my life!
I really had a wonderful experience at your office today! I am so thankful. :))))
A phenominal dentist who is exacting and proides superior service. I am grateful to be fortunate enough to be a patient. Dr. Petrilli and staff are genuine and caring.
The best Dentist and Staff! I highly recommend Dr. Pettrilli to all my friends.
Very pleasant, calming surroundings. Unlike any other doctor's office I've ever been in. Very kind, helpful staff. Very happy my daughter recommended them. I believe I've found my dentist for life!
Everyone at the office is very friendly and excellent at their jobs. Excellent experience at Dr. Petrilli's office. From when you arrive through exit everyone is friendly, efficient, and performing quality work.
Easily the best dentist and dental staff in Apopka, if not the entire Central Florida and Orlando metropolitan area. Courteous, friendly and efficient. Absolutely the best dental hygienist there is. I highly recommend them!!
Love the staff and this dentist!! For years I constantly had thousands of dollars of dental work shoved down my throat (and let's be real my teeth were not that bad) when a nearby dentist tried to quote me $1000's of dollars for multiple fillings and crowns (same with my husband who never has dental issues) I was in tears. I decided to try one more dentist for a second opinion. Dr Petrilli was so kind and amazing. Turned out I needed 1 filling!!!!! And my husband 1 crown!!! Now I've had more work done but after having kids my teeth did get worse. He has never done any treatment I wasn't comfortable with and I've always gotten great pricing and payment plans if needed. He's even squeezed me in a few times within an hour of calling to fix a bite after a filling. Do I still get nervous getting in the dental chair? Of course, I'm scarred for life because of awful previous dentists. But I always leave with happiness which I never could do before!! Oh and Abby at the front is amazing!!!!
Dr. Petrilli and his staff are great! Very professional, short waiting time and excellent dental work. They really do care about their patients. A+++ in my book!
Darren did my teeth cleaning and did a great job. wow cleaning he provided me with good information to know about taking care of my teeth and it also served as a great distraction. Would highly recommend this dentist to anyone.
Always professional and friendly service. Dental review is thorough, cleaning is gentle, staff is friendly, and at home dental care tips provided.
Outstanding dentist - professional, compassionate, talented, kind! Great staff! Compared to the other dentists I visited in Apopka and Altamonte Springs this is THE BEST!
An extremely professional and caring staff! Going to the dentist used to be threatening and anxiety provoking. Going to Dr. Petrilli's office is not!
Timely, professional, and efficient dental services! I visit quarterly to stay on top of preventative cleaning. I appreciate their thoroughness to keep my teeth healthy!
We have gone to Dr. Petrilli since he started his practice. That is a long time. He is excellent and definitely 5 star. We have since moved but now drive 35 miles to stay with him. He is worth the drive.
Love this dentist and office staff! Everyone I met has been exceptionally kind and polite. I had a bit of anxiety when getting my work done and Dr.Petrilli was very patient with me and helped me calm down. The work on my teeth isn't complete yet but I am very satisfied so far and extremely confident in my choice of dentistry. The office itself is clean and relaxing. Even the chairs are much more comfortable than any other I've felt. The wait is never longer than a couple minutes. Overall I am completely happy!
Recently moved to the Central Florida area, and went to Dr. Petrilli to get a second opinion regarding some work that the first dentist I had tried said that I needed. Dr. Petrilli and his staff were very friendly and helpful. He came up with some options to take care of my needs, and at a very reasonable cost. I've already schedule my appointment to get the work done and feel I have found my new dentist in Florida. They have a very nice facility, and I repeat a Great Staff!!!
I have had two bad visits to this office. In both visits combined, I think I was with the dentist for around ten minutes. I cannot really speak about his capability. I barely know who he is. I really want to get dental work. I want to fight my gum disease and get my fillings done. I'm not as sure about a crown, but I'm willing to try. But I cannot go back to Dr. Petrilli after being ambushed twice by the billing manager. At first, I wasn't sure I was supposed to get a crown until the billing manager told me. When I tried to ask about proper maintenance of a crown, the billing manager told me not to chew nails. I couldn't get any serious answers to my questions, but I was expected to blindly pay for things that my insurance did not cover. I decided to get orthodontic work finished first and maybe find another dentist.I finished the orthodontics, but Instead of finding another dentist, I made a second visit when there was a little pain in my teeth. Almost the entire visit was waiting. The dentist barely spoke to me. Maybe I was treated this way because I hadn't received my previous treatment yet. The hygienist told me I could sign up to get my fillings finished before scheduling other work. The billing manager said she would set an appointment without saying what it was, and when I asked, it was the crown again. When I asked why the billing manager wanted to schedule an appointment for something different than what the hygienist said, she offered me a happy pill. The billing manager told me my occasional pain was due to the lack of a crown. The one thing I remember the dentist saying to me was that the pain was caused by food getting into gaps caused by gum disease.This is why I have bad teeth. I used to have a dentist I could trust, but no insurance. No I have insurance, but no dentist. I can tolerate physical pain, but I cannot tolerate being treated like I'm buying a used car instead of scheduling a medical procedure. After waiting, barely talking to the dentist, and talking to the hygienist, I was prepared to sign up to get my fillings and get going fixing up my dental health. The trust I had in this office was destroyed when I got back to billing. I don't want anyone my dentist's office lying to me or giving me a hard sell. Is that an unreasonable expectation?
Dr. Petrilli and his staff are the best I have ever had. I loved my dentist in Tampa and was sad that I had to find a new one when I moved. I had used another dentist prior to finding Dr. Petrilli, and I have been thrilled with the treatment I have received since I changed. Best move I have ever made. Thank you Dr. Petrilli and staff for taking such good care of me and my husband.
I'm 32 years old and I have been to dentists office in Maine, Virginia, and Florida my whole life. Mr Richard Petrilli was the best experience I've ever had. I got an 10 minute education during my cleaning that was like a $1000 college course on what teeth are, why they rot, how to prevent it. Discussion included PH balance, acidity, Bacteria control, bacteria proliferation strategies, foods that exacerbate/inhibit cavities and how the tooth works from the inside out. How to floss, why flossing works, when it doesn't. How to select an appropriate mouthwash and why we care. It was the most illuminating experience I should have had before. I've been to 10 dentist offices and this one was the BEST. Come here if you want to not worry about your teeth.
This is a great dental place, they do dentistry not sales... It was amazing!
It was a couple of years ago, but the office staff was HORRIBLE. Dr. Petrilli was nice but the front office staff actually told me that I was not welcome there as a patient. They gave me a price for a crown and I asked if they would give me a better price because the work was going to paid for out of my own pocket. You would have thought I had insulted them by asking for a discount! The front office staff should be fired. If I had been the dentist and I found out my front office staff had terminated a patient because they asked for a discount I would have fired the staff member. Terrible customer service. Never went back.It takes years to find a customer and only second to lose one. Dr. Petrilli needs to keep this in mind as his front office staff alienate new patients. Dr. Petrilli may be a good dentist, but he's a terrible businessman if this is the kind of staff he surrounds himself with.
I am in the middle of having a crown done by Dr. Petrilli. I found Dr. Petrilli's office and staff to be quite nice. The reception area is inviting and the exam rooms have TVs to distract you. His office staff were very nice to me. I had my teeth cleaned in his office and I received full mouth radiographs. I was treated very well. I initially did sign a form stating that I understood my treatment and costs and I am aware of why they do that, having been a supervisor over a nuclear medicine department in a hospital. My insurance doesn't cover crowns, so I am paying for the service. I think Dr. Petrilli's office and staff are top-notch.
Simply the best staff and practice!
the BEST of all
I'm surprised to see the negative reviews. Both my wife and I have gone to Dr. Petrilli for two years and we think both he and his staff are wonderful. I had a root canal done with him (the second part) and the process was very quick and easy... I had heard horror stories about root canals over the years, but this was done very fast and virtually pain free. It is true that Dr. Petrilli moves briskly, and doesn't waste time on idle chit-chat, but I like that. Frankly the less time I spend in the dental chair, the better. And I couldn't be more pleased with his office staff, including the billing personnel. They were fast, friendly, efficient and showed genuine interest in you as a patient. I mentioned that my wife and I were celebrating our 25th anniversary, and a couple of days later, we got flowers in the mail from his office!I unreservedly endorse Dr. Petrilli and his staff and will recommend them to all my friends.John KirkhamLongwood, FL
Rude front desk staff, lots of fine print forms, and gotcha's posted on the walls. Do yourself a favor and find another dentist. There is good reason for this office to be rated 12th place out of 14 dental offices in Apopka.Ignore the obvious shill reviews. This office should be rated much worse than it is.
When I had my baby, the office sent me flowers for congrats! It was totally unexpected! What a warm and friendly practice! I always have a wonderful experience everytime I visit! Definitely recommended!
I was disappointed that he will not see the whole family. I was told that i needed a molar root canal and he could not do that either. Referrals start using up all my insurance, i suggest a dentist that is more well rounded.
Best dental service Provided by fantastic staff of professionals. I had a root canal & temp crown, no pain. Your in good hands with these folks.
Great staff coordinates care. Dr. Petrelli does a great job and he is quick. Does it right the first time.
As always outstanding
I was very impressed with the entire process..from the time I walked in for my 1st appt. The staff is very friendly and efficient. Dr pitrilli is very impressive..and so is the office staff. I would highly recommend this office.
I was seen on time. Everyone was friendly and knowledgeable.
Dr. Petrilli my experience with you and your staff was thorough and made me feel at ease and everyone one was polite see you tomorrow..
Everyone at the office is very friendly and excellent at their jobs.
Very friendly and professional
All personnel were highly professional, polite, and efficient !!!!
For a long time I have been hearing from patients of Petrelli how amazing the entire dental experience is here. I even changed my dental plan just to be a patient of his. I was not disappointed. The people in this office make it what it is. I have never been more welcomed or informed. Believe the hype. It’s amazing.
Very professional, on time and no discomfort - cannot ask for anything more.
As always, this office proves to be the best dental experience I've ever had.The office runs smoothly and the staff in outstanding (especially the hygienist). I highly recommend them.
New to the area and coming from a fantastic dentist, I was nervous trying someone new. But the staff was professional and friendly. My first appt was with The dentist. Friendly and professional. My cleaning was done a week later. The hygienist was friendly and got the job done quickly. I think I found my new dentist. And will recommend the office to others who are looking for a dentist.
First time in and the appointment was on time and zero wait time for Dr. Petrilli. He was quick with the appraisal of the tooth in question and has me set up wo get it taken care of. We are new to the area and look forward to finding a home dentistry office. It was a good experience.
Staff is always professional. I appreciate the effort to avoid delays and keeping as close to the scheduled appointment time as possible, acknowledging that my time is important.
Darren is the best. As well as Dr. Petrilli and the staff. Have recommended to others. "Best of Apopka- again!!
after arriving for my appointment I was surprised at the office motif where it was not the usual dentist office environment. The atmosphere was tranquil and very inviting. My interaction with Dr. Petrilli, medical and office staff was professional, efficient and most courteous. This first visit convinced me that I found the right organization for my dentistry needs. Thank you again for your patience and professionalism. JGA
Was taken back as soon as i arrived. Service was prompt and professional.
I really appreciate that you guys coordinated my endodontist appointment so that I could immediately follow up with Dr. Petrilli. I had some major dental work done today ... quickly and painlessly!!! You guys are awesome. No wonder you were again voted as "Best Dentist in Apopka".
Very pleasant experience.
Outstanding service, very efficient, painless, and outstanding customer service. Also very clean , I recommend Dr, Petrilli, to my friends every chance I get
I wish I had found Dr Petrilli and his staff 70 years ago. Very good service, friendly, helpful group of people. Best of the best. I very highly recommend.
Awesome dentist, very calm and makes, me at ease. He does crowns painlessly, and fillings, too. Dental hygenists are terrific. The office is decorated very nice.
The staff are always so very professional and personable. Always a five star experience and I have never liked dental appointments. For the most uncomfortable procedures they seem to try to finish quickly as to not cause you any more discomfort than necessary even when you refuse local anesthetics as I sometimes have.
The room was ready exactly at my appointment time. He is a very good dentist and very gentle. I had a filling. No discomfort what so ever
Thought I was in serious trouble with my teeth since it had been a while since last visit but they assured me everything was okay. I feel very comfortable there also. The staff did not rush me and made me feel I could take my time with anything I needed to ask. I and my husband have made this dental firm our place to go regarding our teeth without having to worry or stress about our teeth!
By far the best staff I've ever encountered in any doctor/dentist office. The skill and work done by the medical staff is also excellent.
Dr Petrilli and his staff are outstanding! Efficient - got right in on time. Effective - accurately diagnosed my dental problems and outlined a plan to achieve success. Timely - scheduled my follow up appointments right away. As a long time resident of Apopka I've visited several other local Dentists and Dr Petrilli and his staff are heads and shoulders above all the rest!
Window to the reception desk was closed and so uninviting. I almost turned around and left. No bell, no way to get any attention except knock on glass. So non traditional. Throw back to the 1950's when everything was a secret... What do you have to be secret about? Your a dentist who treats people and you are suppose to make us all comfortable.Being in any dental chair makes me apprehensive. Once I met the girls I relaxed a little but was still apprehensive. The Cigna info I was given was ok but it was misleading on line. It showed the price patient would have to pay was half the normal price (for crowns). So truth in advertising was truely not there. As for your costs, you are higher than your competitors. Can you explain why that is. I was comfortable with Dr. Petrilli.. he is who I want as my dentist, I'm glad to have him.
Dr. Petrilli and his staff are excellent, committed to providing top-quality care. Glad we have his office in Apopka.
Dr. Petrilli makes me feel welcome & comfortable. Knowing I get the best treatment possible from Dr. Petrilli & his Staff. Making sure my issues are completed with the best service. Abby & Becca treat me as Family. Great customer Service. Like the idea I always have the same Hygeniest at cleaning time -- Darren is the Greatest! Never been rushed, Office Staff takes time for me, making me feel special -- THANK YOU
The hygenstist is so friendly
Appointments are always taken on time. The office staff is organized and always helpful when needed. My appointment was for a routine cleaning by Darren, whose manner is always friendly and professional. He always remembers to have my favorite TV station on before I enter the room.
I never have a hard time getting the right appointment time.
High quality service, friendly and professional. Bernie is very professional and friendly, Abby and Bekah are very friendly.
The staff is always so professional and accommodating.
I went back this morning for my first periodontal maintenance cleaning with Bernie. Thanks to her advice about how to care for my teeth and gums, the inflammation has healed and my mouth is on the way to being periodontal disease free in just a few short years. I'm so grateful to the tech staff for their excellent work and great advice with what has been a problem for over 5 years. I can't recommend this practice enough!
Darren does an excellent cleaning job and very friendly. Asset to the office. Abby and Bekah are friendly and helpful. Dr. Petrilli is very professional and does an excellent job. Highly recommend.
Dr Petrilli's staff is always a pleasure to deal with. Very informative about my needs, professional and clean, I always leave with a smile !
The visit was for my 6 month cleaning. The ladies at the front desk were very friendly and courteous. The Hygienist took me in right at my scheduled appointment time. He was very friendly as well and very detailed in the explanation of the care of my dentures, teeth and gums. I stopped at the front desk to check out and the ladies talked with me for a few minutes. The Doctor came by the desk and said hello to me. This is by far the BEST dentist office I have EVER stepped into. Everyone here is very professional, polite, and friendly. I feel so comfortable coming here. I give them 10 stars !!!!
My visit was great as everything went smoothly and I always learn something new regarding information on how to keep my teeth clean.
I have been a patient of Dr. Petrelli since he opened. I love going there because they are genuinely concerned about you and your dental needs. Everyone is so nice, professional and friendly. Bernie has been cleaning my teeth also and she is the absolute best. All the receptionists, and staff are so nice and cheerful. I love all of my experiences. Dr. Petrelli told me early on, I promise you I will not hurt you, he knows what a coward I am. He has been a man of his word. Great place to go for all your dentistry needs. Thank you for taking such good care of me. sincerely, Patti Teufel
My appt was with Darren, for cleaning. He was friendly, professional, informative and entertaining while he provided me with so much info. He is a great asset to the practice! Connie Butts
Having my teeth cleaned use to seem to me a waste of time. It's amazing how your views change later in life. What I took for granted years ago - no more! My nice strong teeth have weakened and I can no longer take my teeth for granted. I appreciate the good care I receive in this place and I enjoy walking out with my mouth feeling cared for and really clean. THANKS!
I had the best cleaning! The dental hygienist was wonderful!!
When you first walk in, there's nothing to tell you to sign in and they have these thick glass windows you can't see through so it's not very welcoming. I'd been overseas for many years so I didn't know to sign in first and the receptionist didn't know I got there early (she didn't even know I was there at all until she finally opened the windows... shouldn't they have a bell or something to let them know when someone walks in?). The dentist did his exam but it was weird because he didn't talk to me at all besides when I said hi. He didn't tell me whether I had any cavities or anything. Literally he just spoke to his assistant in code for my fillings and gum pocket sizes. I had to ask the hygienist about whether I had any cavities, the results of the exam, etc. Then one of the ladies at the front desk tried to hard sell me on re-cementing a crown. If she had just been friendly and answered my questions politely instead of trying to force me (of course I wanted to see my out-of-pocket costs beforehand), I would've agreed but her bad attitude made me refuse. The hygienist was very nice and did a fantastic job. The other front desk lady at the end was nice but the one sitting close to the glass windows really needs some improvement and the dentist should actually talk to patients especially new ones (never had a dentist not talk to me at all like that... so strange). I don't think I'll go back here.
Great dental care and reasonable cost.
I always feel good about my appointment at Dr. Petrilli's office. Today, Bernie did a thorough cleaning of my teeth. Very happy with her technique and ability to not hurt me. Truly appreciate a thorough cleaning. My experience is always being greeted by a warm, helpful and friendly staff. Highly recommend this practice.
Just drop in for a cleaning, very friendly environment, on time, very professional, I would recommend them anytime
Had a wonderful and friendly visit today! Darren took very good care of me and did a great job! The whole staff are very friendly and so helpful! I do recommend Dr. Petrilli and his staff to everyone that I talk to about dental work.
I always receive great quality of dental work. Awesome Associates are always pleasant & courteous, making me feel at ease & welcomed. THANK YOU
Dr. Petrilli is very informative and explains everything in detail. He is gentle, and very caring about any type of concerns you may have in reference to your dental needs. It's always a pleasure to visit Dr. Petrilli whether it's for a general examination or a major problem. He and his staff are very helpful and professional all the time. I appreciate that he and his staff send me reminders to come for a cleaning or a check- up.
Dr. Petrilli finished the final part of the crown for my tooth. Everything went smoothly. I was surprised when I had to go to the lab to pick up the tooth. It was fitted there and colorized to blend in with my other teeth. I then took it to Dr. Petrilli to permanently install.
I really don't mind going to Dr. Petriil's office. I have always detested going to the dentist, the hygienist and Dr. Petrilli are wonderful.
Appointment was on time and as usual Bernie did a great job of cleaning my teeth.Staff is very friendly and atmosphere is relaxed. Thanks again for making my dental visit pleasant .
Had my 6 month check up and cleaning with Bernie, and she did an excellent job as always. Abby & Bekah always brighten up the day.....helpful and knowledgeable.
I was very impressed with the personable, friendly staff. Visiting the dentist was actually pleasant
The offices are very warm and inviting.
Just wonderful excellent !!!!!
Once again, thanks for your professionalism and dedication. Although not too many like to visit a dentist, I have no issues. Under one hour of care pay off down the road as we get aged. My goal is to be 100 and have all my birth teeth...so stay in business for another 46 years, please.
The entire staff is very professional, friendly and helpful.
It is no wonder that Dr Petrilli is voted best dentist in Apopka over and over; however, it ought to be best dental office. I feel that you can judge a doctor or dentist by the staff they have.
Awesome as usual!!! Thanks
Wonderful experience at Dr. Petrilli's Dental Office. No long waiting period ( probably one of the best parts !). Paperwork was minimal required, took me 10 minutes to fill out ( or less) and I was called back within 10 min or less. Very friendly dental assistant. Had multiple x rays done and she was very careful to see that I was comfortable. Dr. Petrilli was then in within 5 minutes of the x rays being done. He was thorough, precise and polite. Very enjoyable experience overall. They take PPO insurance only or cash I'm sure. It was well worth the extra money to bump my insurance plan to a PPO !
Extremely pleased with dr. Petrelli and his staff. Moved to Apopka in January and so happy I found dr. Petrelli's practice. Very professional and caring. Thank you. Told my sister if she ever changes her dentist that I recommend you.
Staffs is away very nice.
Everything was great and staff was very professional.
Wonderful, professional staff, excellent dental cleaning and work done, pleasant surroundings, very friendly atmosphere. Could not ask for more.
Everyone at the office is very professional. I came for a teeth cleaning & was very pleased with the gentleness of the hygienist. He had much information about the way I should floss & take care of my teeth.
Very professional and pleasant office to visit for your hygiene and Dental needs.
This is the first dentist & hygienist that make me feel comfortable. Lovely office and staff. Everyone is awesome there.
The staff here is kind of efficient. I was able to get in quickly and my hygienist is nice and friendly. I would recommend this dentist office with the highest regards.
Staff are always supportive and professional. Great job!
This was my first time visiting Dr Petrilli, and to say the least, I was very impressed. I would be able to write a short book on what I saw and experienced today, but I don't have the time to do so today ...will later . I also have to mention Becka in this short review ...WOW ...she is extremely on top of things and extremely friendly in doing so. It takes people like Becka to make a practice successful. ...she is nothing less than GREAT !!!! I look forward to seeing her and Dr. Petrilli in the future as I have quite a bit of work that needs to be done ,and will get done . Thanks again for making my day .I left your office with a smile. My wife and daughter now have a new "great" dentist and a simply wonderful staff to go along with it ....thanks again for everything, Don Scherenberg
Had my 6 mo. Cleaning done this am. Dr. PETRILLI and staff is always professional and friendly. I have been a patient for several years now and am very pleased.
Today, I received high quality professional service. My Tech was friendly and caring.
Today was the 1st time in many years that I gone to the dentist. The staff, Dr Pretrilli, and Bernie were wonderful. I plan on going to them for many years to come. They all went above and beyond explaining what they were going to do before they did anything. I will always give them a 5 star rating.
Great as always. Thank you.
New to the area and Dr. Petrilli's office was recommended ..... I am glad I followed up on the recommendation ,,,, office staff was very professional, friendly, they answered every question I had and explain the upcoming procedures thoroughly... I am very happy I have found them
Always the best.
Service was timely and efficient. The hygienist, Darren, was friendly and provided quality exam and cleaning in a timely manner. Cost using the Cigna Dental Savings Plan was very reasonable.
Friendly and professional staff. Wonderful experience. Really liked Dr Petrilli.
All staff that I interacted with, were efficient, friendly, & pleasant.
I had a dental emergency and I got right in and was seen that afternoon. I highly recommend Dr. Petrilli and his staff.
Very friendly, efficient and thorough.
The entire staff was great!
I really appreciate the individual quality attention and service. Also, there is no or little wait time beyond the appointment time.
Had my regular check up and cleaning this past week. Excellent visit as always. Bernie did a great job.
Perfect. Got me in and took care of everything in a few minutes. No more pain. Awesome! Thank you!
I've had crown work many times and they were always drawn out and very weary for me. But once the temp. crown was taken off and the new permanent one positioned it only took a few minor adjustments and Dr. P. was finished. I had never gotten out of a crown apt. so fast and I wasn't tired out from the sitting and adjusting. The 2 office girls said to me as I came into the front office, You're all paid and free to go. Never had that fast service before, either and it was just great. Everything I have done in this office is fast and courteous and before I know it I'm out the door. Never feel the injection before Dr. P. starts his work and he is so kind when he talks to you.
Came in really nervous because trips to the dentist make me nervous. From the front desk to the back rooms and even the doctors everyone was incredibly kind and supportive. They would let me know ahead of time what was happening next and what i could expect. Very thoughtful and helpful service
Called first thing Monday morning with a toothache and was able to snag an 11:30 a.m. appointment. Staff was exceptional and informative. Felt very at ease. Thank you from a member of the "I'm afraid of the Dentist" group.
Well there is no doubt why your office is rated number one in Apopka. It should be in the USA! First, the attention I received on each tooth was amazing. Never has a dental office coded each tooth. I didn't even know that was done. Second, the technique of cleaning the teeth and the learning experience you get from Darren on how to brush why to floss was amazing. I never thought of white blood cells needed to better your health immune system by flossing. Third, Darren, the staff and Dr Petrilli were so nice. My appointment time was kept. And the office is beautuful! Everything was 1st class. How they explained everything with x rays, and going over costs. Wonderful experience. I already recommend a family of 6 and a few couples to your office. Thank you. Cyndi Morrill
Your practice provides the best overall service! As always Bernie does great work. Overall, I feel my dental maintenance needs are always handled well and I value the high quality work that your practice provides. ///Shirley Smoak
Everything smooth and on time. Hygenist very considerate of my comfort.
I especially like that the appointments are always done on time. Other doctors always make you wait well beyond the appointment time.
I went for a new patient appointment only so far. But having a true phobia of any dental work, I haven't been to a dentist in a very long time. From the front desk to the technician to Dr. Petrilli himself, every person was polite, professional, and caring. I felt as though they went above and beyond to ensure my comfort was of the utmost importance. Dr. Petrilli was so gentle while checking my gums that I didn't feel a thing! My next appointment is for a cleaning. I would highly recommend this dentist!
Dr Petrilli as usual was professional, friendly, kind and quick and so was every one at the office. I had a pleasant experience. Thank you Dr. Petrilli and my thanks to all the staff.
Darren is the best hygentist I have ever come across and the reason I keep coming back!!
Friendly, capable, and professional staff. Have been going here for many years and love it.
Everyone in the office goes above and beyond to ensure the experience is top notch.
I had a filling fall out. I was new to Dr Petrilli's office. I new I would probably just be looked at and scheduled for later. They took all new x-rays, Dr Petrilli took the time to look at my problem areas, and, they had a cancellation on a cleaning and immediately took care of that for me also. I hated Greenberg dental, and had not had my teeth cleaned for quite some time. I am a very happy patient and will continue to go to Dr Petrilli's office.
Always afraid the DDS will "create" work to do. Dr. was fast and polite, told the truth.... no work required. See you in 6 months. Plus Rebecca at the front is a bonus to deal with!
Professional and friendly bunch. Recovering from stem cell transplant, they explained my procedure throughly, and going forward, sent my medical doctor a heads up of what will be done and meds to be used. With my condition, I like that they're reaching out to work with my oncologist concerning the best results for me! First impression are important, and this staff is on point!
I would highly recommend Dr. PETRILLI's office.
I was glad they could work me in so quickly. No pain and on my way.
Appointment was for cleaning only. Did not see Dr. Petrilli.
My visit today was superb, learn a lot about flossing the right way, and how it has a lot to do with your health, the staff was excellent again, Thanks
The staff was friendly and courteous. Rebeca was very helpful filing out the new patient form. Dr. Petrilli is a real professional with a great demeanor. I look forward to visiting again.
Always have the best experience with Bernie. Her knowledge is so helpful and she is ever so gentle when cleaning my teeth. I always recommend Dr. Petrilli!!
Bernie was excellent and helpful and caring to my specific needs.
After having a terrible experience at my last dentist, Dr. Petrilli and his staff were a welcome change. He is extremely gentle and made what used to be a painful experience pain free. His staff are excellent, friendly, and accommodating. I would highly recommend this practice.
The Doc was really patient and considerate as I am mortified to go to the dentist. He was very professional. His staff is great and helpful. Love those guys. If you have to go to the dentist, I highly recommend these guys.
Very pleased with entire visit. On-time service. Bernie did a great job and very polite & professional.
Quality service always. Never have to wait for an appointment they book like you're supposed to.
Went in for my routine cleaning.....excellent....right on time.....they are awesome!
From the time I enter the reception area till the time I left it was a pleasant experience. my scheduled appointment was made to the minute with no waiting. I met the doctor and three of his staff and all four were very professional and personable. it was a nice treat to actually be a person it was a nice treat to actually be a person and not just a number. before I left I scheduled my next appointment without hesitation.
I received an excellent cleaning and appreciated explanations to each process. The hygienist was professional and friendly.
I have been coming to your office for over 2 years. I have ALWAYS gotten in on time or early. I would recommend them for all your dental needs.
Darren did a great job on my cleaning and provided me with some useful information
I am always pleased after my teeth cleaning She is gentle and kind Thanks
The office atmosphere was pleasant and welcoming, all my questions and concerns was alleviated by the staff and the doctor. My family was comfortable and was happy, finally we found a dentist that met our needs and explained the importance of why certain procedure need to be done. It is okay to tell a patient what is needed to better their health outcome, however it's more important to explain why the procedure is needed, and how it will enhance the overall health. That was what what we got from Dr. Petrilli.
Awesome people that work at this office. Keeps you up to date with info on future visits. Great environment.
It was great
I have always dreaded my dental appointments but the lady who cleans my teeth has made that go away! She's friendly, never causes me any discomfort and very quick. Always happy when I see her. Haven' t had to see the dentist yet but he always says hello. If he's anything like his staff from hygiene to front desk, I will be very comfortable seeing him if I ever need to.
I have postponed dental work for way too long and now need a lot of work to catch up for my neglect. My first phone call and this first office visit showed me compassion, competence, and efficiency. I feel like they really want to help me get my dental issues taken care of with the least amount of stress. I am a real dental chicken. I trust this practice to take good care of me.
I have been a patient of Dr.Petrilli for years and have always been well taken care of. Last time I called was an " emergency" and I came in the same day! Recommend the Doctor to everyone.
Dr Petrilli and staff was outstanding , I felt at home, and my family was well taken care of, great to meet him. I would recommend him to all.
Always professional and friendly. They make going to the dentist so easy. There's never any pressure on you to do anything. They never try to upsell you here.
My visit was as always a very good experience. Friendly, and professional staff.
Everything ran like clockwork, from check in to check out. Great job! Reminders were helpful.
Every time I go to this practice I am so impressed! I am a real,chicken when it comes to anything with the dentist and cleaning! I learned a lot from the hygienist. The folks who check u in and out are somfriendly and helpful! Thank you!
Everyone from the front office team to hygienists to the doctors were phenomenal in both professionalism, service, and efficiency. I highly recommend the practice.
I am always very satisfied with the service and professional staff. Thank you.
My co-worker recommended him. I haven't been to the dentist in years because of bad experiences with them trying to pressuring me into a whole bunch of work that I really don't need. He was quick didn't recommend any dental work that was not necessary and I could tell myself what I needed. Staff was really friendly and very aware of if they were causing any stress. I didn't have to wait long at all. I'm actually looking forward to my cleaning and getting the tooth I need fixed done.
Everyone was very professional and happy.
Dr. Petrilli performed a comprehensive examination and determined the best course for my specific needs. Additionally, Becca was outstanding on check-in/new appointment processing.
The title, should be all this review needs. But let me elaborate it is a great place, exceptional staff, with an amazing dentist. The environment as well as the service they give to the customers. Is just above & beyond...nobody really likes the thought of going to the dentist. But everytime I'm there... if my home had a dentist in it, it would feel like Richard Petrilli's office. Cause they always make you feel like you're right at home.. and for that I thank you. Here's to another 20 plus years!
The staff made sure I was comfortable during my cleaning since I have neck and back pain.
Dr. Petrilli was very professional and took time to answer all my questions. Bernie, my hygienist did a fantastic job cleaning my teeth and made me feel very comfortable.
I was seen very quickly based on emergency needs. Front and back office staff were very friendly and knowledgeable. No complaints from me.
First visit went wonderful.Linda
My visit was very professional, courteous, and thorough. My appointment time was absolutely honored. The problem was diagnosed and explained to me, and the doctor prescribed a remedy. The visit was actually pleasant, a very unusual comment to make about a visit to the dentist. In fact, I have never had an unpleasant visit to Doctor Petrilli's office.
Derrin did a fantastic job cleaning my teeth. I can't remember a time when my teeth/mouth felt so clean after a cleaning. He was very knowledgble, and I enjoyed talking to him about the best methods to care for my teeth. I look forward to my next appointment with him. My husband and I are very happy with Dr. Petrilli and his staff. We have talked with several of our friends about our positive experiences here.
Dr. Petrilli is always there to help when you have a problem. He is a true professional. He is great. Darren is great and gives a great cleaning. The best I have had. The staff is very easy to deal with and customer focused. My wife and I are very satisfied.
Very pleasant indeed! Dr. Petrilli is a great Dentist who listens to the patient and takes care of him/her with great attention.. . . . I can have anxiety sometimes but with their relaxing atmosphere and knowledgeable staff the whole office really made me feel good that I had chosen the correct Dentist. : ) Thanks All
Dr Perilli and staff provide great customer service and dental care to adult and elderly clients. The staff is friendly, cordial, and caring.
Time went fast because of the person cleaning my teeth had me engaged in conversation/ Listening to him and it made the experience pleasurable.
This was my first visit and I was very pleased. The office is comfortable and the staff and Doctor were very friendly and professional......and on time. This office came highly recommended by friends and my visit proved them right.
New crown, virtually no pain. Temporary stayed in all two weeks. And, great dental hygienist. Staff up front always very helpful. Very happy.
Dr. Petrilli and Debbie and also the ladies up front took very good care of me today 2/20/17!! When I came in to get a crown on one of my teeth. Each one made sure all my needs were met.
Amazing staff, very attentive to your need, and they show that they truly care about your health
They were able to give me my initial visit, cleaning and fill a cavity all in the same visit!
Great doctor. Very helpful staff. Made sure i understood everything. Good Job!!
Had my bi-annual cleaning done today and am 100% satisfied! The cleaning was thorough and painless, and the hygienist was very considerate of my comfort throughout the procedure.
(Cleaning only) Darren is competent, thorough, and friendly. The crown experience and 2nd visit to replace was unexpected and inconvenient, but handled professionally (as always). Entire staff are hospitable and friendly. Thank you for making a "Dentist appointment" comfortable.
My thanks to the entire staff. It's no wonder why your office is number one! Thank you for fitting me in.
Work was professionally done and was pain free. I was very impressed that the numbing injection was pain free.
I didn't see him. Just in for a cleaning.
Appointment was scheduled promptly. No waiting. Professional and efficient. Dr. Petrilli is highly effective, very quick/efficient and his staff is well trained.
I had a great visit yesterday! I had a filling fall out a couple weeks ago. I was amazed at the time it took to get me in and out of that chair! I lest work at 1:30 and was clocking back in at 2:30 with a brand new filling. Thank you all very much:)
Dr. Petrilli and his team were highly recommended to me from several friends/neighbors. I was pleasantly surprised and happy to know I have a wonderful "neighborhood dentist".
I filled out new patient paperwork and thought "they probably won't even read all of this", while filling out past experiences, discomforts, etc. First thing, as soon as I was seated in the dental chair, I was told they read and are aware the dentist gives me anxiety (which means they read the paperwork). They were all super friendly, offered me a blanket, and explained everything they were doing. Not once did I feel judged about my dental hygiene, etc until the dentist made the comment before I got a numbing shot, "I saw on your chart you have had plenty of work done, a lot actually, you should be used to this by now. Not sure how you aren't." That made me feel a little uncomfortable and silly about being nervous also a little awkward about my dental hygiene. Other than that one incident he was very friendly, conservative and efficient with his work. He did me a huge favor by fitting me in for the small filling that day so I didn't have to commute back the next week. I left a great dentist due to moving and it seems I have got lucky and found another. I was very happy with my first experience.
My visit was for a temporary crown. The Tech did a great job of making me comfortable for the procedure. Dr. Petrilli did a great job of injecting the gum with novo cane. The entire procedure was comfortable ...a good experience, considering we are talking about "dental work."
Best experience I have ever had for a teeth cleaning the two times I have been there - only thing I would change is the angle of the TV so I can see it better! :-)
As always, Dr. Petrilli and staff are so gentle and kind when performing this type of work. Highly recommend Dr. Petrilli to anyone. Bernie has been my dental hygienist for years. She is very knowledgeable and thorough. I go 3 to 4 times a year to have my teeth cleaned and wouldn't think of going anywhere else. Great group of people!!
I had a cleaning appointment with Bernie today. She is really awesome! She does a very thorough job and is very gentle and kind. The office staff is always professional and very friendly. Wouldn't go anywhere else!
We just moved here and I was looking for a dentist to replace my fabulous dentist and hygienist in MD! I had a dental cleaning, which was great! Office is very friendly and I met with Dr. Petrelli, who seemed very caring. Think I found our families new dentist!
As always, prompt, professional, and, gets right to the issue without over selling or scare tactics so common with other dentists.
I was impressed with his concern and prompt attention to my issue. Called yesterday and was seen this a.m.. He assessed the situation and put me in touch with a surgeon for removal of problem teeth in order to be fitted with a temporary bridge followed with a permanent one. Felt very comfortable and was informed what to expect and a payment plan. Look forward to my next visit. I would recommend his practice to my friends.
Service was great. On time as always. It was an emergency appointment It was expensive for a person on social security but I had to have the work done. I am pleased with the job performance.
I was afraid since it had been a year but everything was fine. WOW I was surprised.
I am always treated very well. It almost feels like family.
Very professional and friendly atmosphere !
I hate the x-rays and tend to gag. The tech was very patient and helped with a numbing mouth solution. Very helpful scheduling follow up visit. I usually hate going to the dentist because of a very painful youth experience but this practice is very patient aware and puts me at ease.
One of my old crowns came loose and needed to be recemented. Got an appointment for that afternoon, and I was in and out of the office very quickly. Dr. Petrilli and his staff are unfailingly professional, upbeat, and welcoming, and if a visit to the dentist can be called fun, this was definitely it.
Tip of the hat to the world's best dental hygienist! I really appreciate your gentle touch and taking time to explain things along the way.
From the moment I called to verify my insurance benefits until the moment I walked to my car with my clean teeth the experience was great. The office staff is extremely courteous and helpful. The dental hygienist was friendly and very thorough. Always a good experience.
I have always gotten my teeth cleaned regularly. But it has been awhile since I have gotten a real good cleaning of my teeth. Additionally the hygienist provide me with information on why it is necessary to do things as part of my own teeth cleaning.
A caring, concerned, and gentle professional. Gives patient a detailed description of each step in the procedure prior to starting.
First, l want to thank the Doctor and his staff for seeing me for the emergency I was having with my teeth. I agree with all his reviews that he cares about his patients. I am a new one and he saw me quickly because he was concerned with my problem. He and his staff surely showed service and focus . Thank you again.
Was excellent !!!!!
Very professional. Did an excellent Job . I have gone to other Dentist here in Central Florida before & I believe you are the best. THANK YOU.
I am very pleased with this dentist and his staff. The office is clean, the staff is very friendly and the dental assistants are very competent. Dr Petrilli is friendly, answers questions, provides solutions and overall is thorough and very competent.
Felt more like a resort than a doctor's office.
Excellent customer service. Very kind and caring staff.
The staff is always very friendly, helpful, and professional. I always feel at home. The office has a very inviting, relaxing, and comforting feeling. My dental experiences here are completely different from any other dentist office I've attended in the past.
I always have a great experience at Dr. Petrilli's office. Everyone, and I mean EVERYONE, is very nice, professional and friendly. They also strive to get you in by your appointment time which, as a self-employed person, means a great deal to me!
All of the staff are very professional and pleasant. During the cleaning you get a detailed lesson on dental care.
Very professional and friendly. Love that they have the newest technology.
I have no complaints on the dental services I received. Everyone treated me with kindness. I felt comfortable and not stressed. The entire office has a soothing atmosphere. Subdued lighting and furnishings added to the calming effect I get there. Front desk folks at check out are wonderful folks.
From the warm look of the decor, the comfortable seating and the friendliness of the staff, this is by far the nicest dental office I've visited! Not only are the employees and Dr. Petrilli kind, but they are all knowledgeable and professional. Additionally, they work with insurance companies and do their best to make the financial component palatable. I am very satisfied and will continue to patronize Dr. Petrilli's office, and I will recommend him highly to my friends and family!
Chipped a bottom tooth late on Friday afternoon. Scheduled me for Tueday at 8am. I came in dentist (Richard Petrilli) assessed the situation, and was able to do a filling. Was walking out of the office by 8:40am. Excellent fix and very fast. Have been with this practice now for about ten (10) years-only good things to say. Recommend them to everyone.
This was my first appointment and they made me feel comfortable and welcome. Every person I interacted with was professional and knowledgeable. Most importantly, everyone was kind. I can't say enough good things.
Very caring and gentle.
Excellent office. Would highly recommend. Great dentist and staff!
So appreciate this Dentist . 1) I am in my 50,s I have top dentures and about 12 natural teeth on bottom . As a child , I had no dental work done . When I was in my late 20,s and working full time I finally got dental insurance , so I went to get my teeth fixed. I swear I had a root canal in every tooth on top and then breakage , and just none stop troubles until I had to just get them all pulled. Dr Petrilli does NOT make me feel bad about what I do have left and is helping me save those bottom teeth . He does not judge . As you never know ones situation. 2)Another story . My daughter , I took care of her teeth as a child. On her own she took care of them as well. Due to insurance she went to find a new dentist .. Went to one who told her she had many cavities , cost to fix was going to be high .. WHAT . She always took care of her teeth .. She went to Petrilli for another opinion . Never telling him what the other dentist said . He told her she had Beautiful teeth . NO cavities. Some cleaning needs to be done So , he was the one she has be going to and who we both send friends and family too. And EVERYONE working for him are just nice people.
Always great service!!
I just went for a cleaning/checkup but everybody was professional, friendly and did their job very well. Darren has been my hygienist for at least a couple of years now and he always does a great job.
I have been a patient for several years. Great service, modern tools and techniques, friendly staff.
I came to see Dr Petrilli to get a second opinion. The right side of my face was hurting badly after my dentist adjusted my occlusion four days ago. Over the past two years my dentist was unable to keep me out of pain and I was weary and unsure of what I should do at this point. I called Dr Petrilli His front desk person got me in to see him that day. He saw me on time. He spent at least 20 minutes with me and laid out a simple and easy treatment plan for me to follow. I felt I couldn't have been treated any better!
The person who did my cleaning was very professional. She also took the time to explain what I could do to prevent gum disease.
The doctor was very professional, Explained what was about to happen and then went about his task quickly. He kept me calm and filled me in on what was happening. He made sure I understood what was next on the agenda and got me an appointment.
I have been afraid of the dentist since having a bad experience some time ago. I would still go but the anxiety of it was terrible. After moving to Apopka 10yrs ago I found Dr Petrilli and I no longer have that fear, he is wonderful and so is his staff. I would recommend this office to anyone. The staff is extremely helpful, friendly and knowledgeable, they always take the time to answer any questions you may have and to make you feel welcomed. Overall this practice goes above and beyond any I have EVER seen (and I work in the field) -- if your looking for a personalized, caring, experienced Dentist this is the place for you.
Very responsive and professional Clean and comfortable office and surroundings Staff couldn't have been more helpful. Very competent I would recommend this office to my friends and family.
I am always apprehensive about going to doctors, dentists, or anything of the like. They make me nervous and uncomfortable. However, I must say that Dr. Petrilli's entire staff from the the front office to the dentist himself helped me feel comfortable and at ease with why I was there and treated me as though I'd been going there for years! I will definitely be recommending friends and family.
I was treated very well when I walked in until I left. From the check in to check out was a very pleasant experience. All the personal were very knowledgeable and answered all my question.
Excellent dental cleaning
Very good! Everyone is very professional and nice:)
You can't find a better dental office, everyone is friendly and courteous all the time, very clean, and of course DR. Petrilli is gentle and very caring, he also does outstanding dental work
I just had a temporary crown put on today, am very satisfied with the work of Dr. Petrelli, thank you
The hygienist was very thorough, gentle, and knowledgeable. He told me many helpful things about taking care of my teeth and gums.
Punctual and to the point. Not overly friendly.
Always a great experience.
I look forward to my dental appointments! The entire staff is kind and efficient. You can watch tv during your short wait if you arrive early. I was chilly in the waiting room and the receptionist offered me a blanket. Bernie always does my cleaning and she is gentle and always does a great job.
I would not change anything… not only is the service superbly top-notch, the enthusiasm and the positiveness of everyone in the office is absolutely excellent. I will not ever look for another dentist as long as I can possibly help it!
Everyone in this office, from the front desk to the hygienist and dentist are wonderful. My cleanings are pain free. They give great advice and help with any insurance issues.
Nobody really likes a dentist, but Dr Petrilli and his staff are an exception to the rule. I like his work, and the work of all his technicians.
Bernie is the best. Office is very clean and professional.
The office is very comforting and friendly. Had a thorough exam and then cleaning. Everyone makes you feel at ease and very professional demeanor. Gives some very sensible suggestions for keeping teeth and gums healthy
Dr. Petrilli's staff members are competent, organized, friendly and helpful. His office has a friendly, relaxed atmosphere. They make me love going to the dentist!
The staff is EXTREMELY friendly and attentive. I wouldn't consider going to another dentist ever again. They called, texted, and emailed reminders of my appointment which is very helpful. Darren is the best person I've ever had clean my teeth!!!!!
As a new patient to the office I found everything associated with my visit and experience to be exceptional. I would not hesitate to recommend this business to other prospective patients.
Responded quickly to my emergency.
As a new arrival in Florida I did not have a family dentist. I chipped a tooth and called for an appointment. I got an appointment the next day and the tooth was repaired at that time, GREAT! The staff were friendly and Dr. Petrilli was very professional. We have now a new family dentist.....
Everyone was very friendly and competent. Dr. Petrilli did a very complete, yet gentle examination. He was very thorough.
From the staff to Dr. Petrilli, everyone at this office was absolutely awesome. The doctor spoke WITH me to AT or TO me. Listened intently as I asked my questions and provided answers I could comprehend. Thank you everyone! I have found my new dentist!
I went in for an emergency, broken tooth. This was my first visit and I was treated as if I was family. I had concerns that were addressed even better than I could have expected. I would highly recommend Dr. Petrilli and his staff!!
The staff is on point! I no longer dread going to the dentist and actually look forward to my cleanings! For me to say that is HUGE. good job guys!
Front desk staff was just wonderful. Dr. Petrelli is very nice, not very social, but nice and gentle. His assistant was also very nice and she was a little more talkative which was absolutely great!
Much better than my previous dentist that I had gone to for many years very through cleaning and annual check up
A pleasant experience as always.
The first and only Dental Office I ever went to where the staff is helpful with any questions and also gives you options for every procedure. So that you can make an informed decision based on your needs and budget. The Doctor is honest and takes the time to hear your concerns. Thank you
Dr. Petrilli and his staff were incredibly professional and courteous. I really don't like going to the dentist, but this was a totally different experience. Dr. Petrilli a lot of time with me, explaining his diagnosis, and the procedure he was recommending for me. He is clearly the most experienced, knowledgeable, and skillful dentist I have ever been to. I'm recommending him to all of my friends and family.
I had only a very short wait to before I was in the chair. Bernie, the hygienist who almost always cleans my teeth and does the x-rays, was, as always, lighthearted, charming, and informative throughout my visit. I saw Dr. Petrilli briefly, since I have no big problems with my teeth, probably because I've received such good care from him and his staff for several years now.
Nice Office Space!!! I felt at home, Ease with the X-Rays, wonderful and professional impression of Dr. Petrilli, and can't say enough about the amazing staff. So good!!! looking forward to many years with them.
MY experience was terrific. Darren was most professional, courteous, and adroit at his profession. A great experience.
Experience was fine , just trying to figure out how I can afford this work. Someway need to cut some of the amount off and have a decent payment plan. Thankl you.
I've been going to dentists for 69 years. Dr. Petrilli and his staff are the BEST!
The staff is always so friendly, professional and personable. Hands down the best dental place I've been to.
I am very happy to have found Dr Petrilli & his staff. Although I am on top of my dental hygiene, I dread going to the dentist....and have felt this way since I was a kid that wore braces for 2+ years. That 'dread' has all but disappeared, as the entire staff does their best to make you comfortable. I highly recommend Dr Petrilli!!
Friendly, excellent trained staff. And Dr. Petrilli as always is very professional.
I travel a great deal for work, making appointments is difficult. I needed 2 appointments for different work to be done. They worked to put them together at a convenient time. They make going to 5he dentist much easier.
Dr. Petrlli and his staff are awesome. Treat people kindly and professionally. I see how they have won so many awards. Best Dentist Ever!
Office staff was very helpful with setting up the appointment and assisting with getting past X-rays. Had an annual exam and a cleaning. Darren, the dental hygienist, was very thorough and gave clear instructions. Dr. Petrilli was thorough, worked quickly and made recommendations. I felt very comfortable there and felt like I was being well cared for.
A very fine first visit. Great Staff!Jody
great cleaning and appointment was on time
I'm new in town and I just found this Dentist. One word.. Awesome! Everyone is so polite and friendly. I came to set up my regular cleanings and to get some new dentures made. They are very professional and also make you feel very comfortable while you are there. Would recommend to all my friends.
It is always a pleasure going to see Dr. Petrilli. His staff is really customer service oriented and they treat you like family. They are really professional and take the time out to explain to you what is going on and what the treatment should be to make sure you have a complete understanding of what needs to be taken care of.
Waiting time is minimum to none. Dental hygienist, Bernie is excellent. She answered all of my questions, pleasant, & is friendly. In the past I've had such anxiety with dentist office, but I'm so happy with this office. Everyone is professional, the office runs smoothly, & I like the ambience.
My appointments are always prompt, excellent care, and friendly service.
Bernie did a excellent job cleaning my teeth. She was very thorough and gentle. No pain!! THANKS.
My crown fell out and I called and within 1 hour, I was setting in the chair getting it taken care of. Great group of professionals
I've been a patient since day one when Dr. Petrelli opened his practice. I give them 20 stars. They are amazing. Everyone is like family. I especially love Bernie. Ive had numerous procedures. Today was my cleaning. . Keep up the great quality of service.I'm such a coward and have alot of anxiety about getting work done. I no longer have that issue. I would so recommend Dr.Petrelli if you're looking for a new dentist. He and his staff sre the best.
Never any waiting, kind, courteous, and very friendly staff. I just recommended my friend to Dr. Petrilli's office.
My wife and I were both served in a timely manner. Our hygenists were both very polite and efficient. Thank you for good service!
From the minute you walk in the doors you get a warm cozy feeling.The office was clean, with a calm ambiance, and beautifully decorated. The staff were very knowledgeable, friendly, couteous,and very professional. I really appreciated the explanations we received before anything was done. My dental assistant took extra time to ensure that I was not in pain during my procedure. My husband and I felt comfortable with everything and everyone we encountered. We will definitely recommend and return to Dr Petrili's office for all our dental care. Thank you
Bernie my hygienist is great , good cleaning and gentle on my mouth. Dr. Petrilli has always kept my appointments on time and provided expert care.
Not only is the service always impeccable, they are also very quick. As a working person, it's nice to know I do not have to wait when I arrive on time for the appointment, and that the hygienists are able to complete the appointment in a timely manner. All staff is incredible, always have a great experience here!
Darren did an excellent job. He helped ease my medical anxiety. He also educated me about taking care of my teeth and not just what one should do but also the WHY. I was super pleased!
In and out quickly, but took her time cleaning my teeth! Always a great experience at this dentist office!
Professional, friendly, and knowledgeable!! Awesome group of people!!!
always professional & friendly
Exceptional service that starts at the front of the office. Abby and Becca are a super team, they work the patient in the schedule in dire needs and are very informative and professional,friendly. The rest of the staff is awesome as well and professional, friendly. The Doc, what can I say. Very professional, easy going, gentle on the procedures, funny and in a very relaxing atmosphere.
Lost a crown overnight, prompt reply to my voicemail in the morning and a same day appointment. To the rescue!
Today my visit to the Office was for cleaning...Bernie was great...as usual professional, quick and friendly...It was great.
Let you feel at home.
Friendly, gentle, welcoming staff
Dr. Petrilli is so patient ! I can not say thank you enough to how wonderful he has been with my care ! If something feels a little off with my bridge .... He adjusts same and I am so appreciative to be his patient ! And his staff rocks !!! I wish I could give more than five stars!
I always feel I have a very thorough visit. Also everyone Is friendly and very helpful
Bernie does a great job and answers all my questions-she is the best-
Prompt service,Pleasant staff,very professional, a very clean office and as good as it gets at a dentist
My experience was pleasant, fast and thorough. I actually enjoyed going to dentist.
The color match on my front tooth crown makes me less than happy considering the costs involved. The lab had used too much blue on the second match, and the third match - I never got to see the color after that one. The lab tech packed it up to go to Dr. Petrilli, who said it was an excellent match. Pictures show it to be darker than my regular teeth, with the blue still showing through.
Had my teeth cleaned ,didn't have to wait and everything painless and professional and a good job done as usual.
Enviroment, Ivy and the staff is what make this place heaven..
I love this place! Not only do they treat you amazing, but they also remember you and previous conversations. I love how I can go into this office and feel welcomed and cared for.
Very good and thorough cleaning was done yesterday. I believe a discount should be given to customers who do not have or use insurance. Prices go up --this time almost 10%
Dr. Petrilli and his wonderful team have consistently given me the best dental experience I have ever had. Special consideration to Bernie, a wonderful, friendly, and efficient hygienist. I would totally recommend them all to anyone who is in need of excellent dental care.
I know this sounds bizarre, I have never said this before about going to the dentist, but the cleaning day at the dentist, for me, has become a relaxing time! Like a day at the Spa. It feels so nice having your teeth cleaned. As a homeschool mom, it gives me a bit of a break( always nice).The staff at the desk and the dental hygienist are both kind and knowledgeable too. I would definitely recommend this office to friends
Dr. Petrelli did a good job of making me feel as comfortable as possible with the work he had to do. Thank you and staff for being friendly, professional and helpful.
Technician was friendly, made me feel at ease, and was very informative. His detailed instruction was interesting and kept me distracted from the work being performed. The cleaning was great; and best of all, painless. Thank you for a good experience.
The appointment time was honored. Staff is friendly, professional, and competent.
The same as always GREAT.
It was a great experience
I showed up with an emergency and no appointment. Dr. Petrill provided excellent and timely service and the problem was solved in time for me to get to work. Thanks, Doc!
Really seems to enjoy educating patients on how to keep their gums and teeth in the most healthy condition.
Comfortable surroundings, competent, helpful, and professional staff. I have been a patient for over 17 years, and have never been disappointed and/or dissatisfied in any way.
Dr Petrilli & staff are very professional! My wife, daughter and I visited his office for the first time and were more than satisfied with the provided services. We would highly recommend this practice to others!
Once again, you saved the day! Thanks for fitting my emergency appointment in so quickly. You ALL are the absolute best!
Each time I go to an appt, I am seen in a timely manner and treated with the utmost professionalism. I would recommend them to anyone needing dental care.
Prompt and courteous service
Dentist not very personable, took no time to talk or inter act with me. Did not like all the X-rays that were taken. Good thing I have insurance, which is the reason we had to switch from our dentist and hygienist of many years. Office was clean, front staff nice. Hygienist efficient for cleaning, once again very little interaction. Guess I wasn't there to meet new friends.
Regular tooth cleaning. Have been with Dr. Petrilli now for over 7 years. This is only my 3rd dentist ever & i am 49 years old. Dr. Petrilli is excellent - by far the best dentist i have ever had.
Office staff and office environment very welcoming and highly professional. My appointment was for an initial visit and exam with Dr. Petrilli. I felt comfortable in providing background information and found him to be attentive and very helpful in recommendations in how to proceed.
Not that I enjoy going to the dentist, but you have the most professional staff I've ever worked with. Added to that is your relaxing ambiance. Thank you.
Dr. Patrilli and his staff are very qualified and courteous to his clients. I am very grateful to have found this practice and look forward to seeing them for my dental care for many years!
The hygienist did a very good job.was very patient and a good listener to my husband. The office staff are always so friendly and helpful.
Had my teeth cleaned today. . Great job. Made sure I was comfortable throughout the process.
Excellent customer service, outstanding staff, sincerely concerned with patients and professional!
Great combination! Doctor is 1st rate, staff is professional, friendly and competent Women at front desk make it all happen on time and with patients best interest.
This was only my second visit and my first visit with the hygienist. Darren went above and beyond A regular dental cleaning. He sang happy birthday to me and gave me a Yankee candle to blow out because he found out today was my birthday. He did such a thorough and professional job and he was over-the-top friendly & funny and deserves a huge raise and bonus. He was very knowledgeable at his skill and explained it in a funny way that took my focus off of my teeth getting cleaned and gave me a good belly laugh. He made me feel very special today. Thank you Darren you are my official hygienist. Dr. Petrilli, please keep this review in mind when giving him his yearly review because he truly did an incredible job. I have never enjoyed going to the dentist so much and all my life. Thanks Sabrina Wesa Very happy and satisfied customer.
I was so nervous going in. By the time I came out I felt like I was at a spa!!!! Thank God no more coast dental.....
Really appreciate your staff. Appointments are always timely, which is excellent. Other doctors/dentists frequently had excessive wait times beyond the appointment time.
Very professional dental service all around the office.
So sorry in my past review I inadvertently gave you a 1 star rating - it should have been a 5 so sorry my mistake.
I was happy with service
Bernie is fantastic. She is both professional yet personable. She does a thorough job!!! She explains everything that she is doing, and is very gentle. I always appreciate seeing her for my twice yearly cleanings.
He takes care of my teeth very well. And now they look great
Darren is GREAT!
They whole staff was very professional and the atmosphere was friendly. I would definitely recommend this office to friends and family members.
Very good service, nice, efficient, professional, polite and friendly.
Excellent as always!!
Fast and efficient! Thank you.
Finished another fantastic visit. The staff is friendly and the cleaning was pain free and thorough. Had plenty of time to ask questions and get answers.
The staff is very personable and professional.
Quickly Accommodated need for appt, on time, friendly, professional staff, made sure I was satisfied
Just in for the initial x-ray and check up. I am going back for cleaning and other work. Dr. Petrelli and staff were really friendly and professional.
Best dectal cleanings I have ever had. After advice from hygienist my gums have gotten so much better, and teeth cleaner.
I've only been a patient for about 9 years, not once have I been disappointed. The Doc is Great and the staff is awesome, very professional and helpful, That's why I've been going there so long. Highly recommended.
I came in after an injury, the saw me the same day, Dr Petrilli is awesome and his staff is great!
FIRST TIME THERE EVERYTHING WAS GREAT BUT THE PRICING. THROUGH THE ROOF
Dr. Petrilli and his staff are always friendly and courteous. They value my time and make my visit as quick and painless as possible. I had an old filling replaced and they did great job. I was in and out in 30 minutes.
Very professional atmosphere. I was pleased.
Always a serene feel when you walk in the door. The staff is always friendly and cater to your needs and sensitive to your reactions in the chair, making the visits the best they can be.
I just had my teeth cleaned today but as usual, everyone was great, professional and the procedure was painless. All of the staff makes you feel like family. Darren was my tech and I have adopted him as another nephew. If you need a dentist....this is the place to come to.
Never had contact with the Doctor. Was just there for a cleaning.
very excellent service, great staff
What a great staff -- Abby Becca and Darren -- aces in my book.
My husband and I have been going to Dr. Petrilli for quite a few years and he and his staff are always very friendly, professional, caring.
Outstanding service, friendly and efficient. Everyone in this office is great... I recommend Dr. Petrilli to everyone that asks about a dentist.
Very good experience. I do not dread going to the dentist anymore.
My first office visit with Dr. Pertrilli was good. The appointment went as scheduled and the staff was very friendly. I wish they would have told me ahead of time that I was not due for an appointment yet and I would have scheduled my appointment for a later time. My insurance did not pay for the visit.
I was impressed with the thoroughness of the cleaning. The dental hygienist made certain that I was comfortable and the visit was pain free.
As usual I did not have to wait at all to be seen. In fact I went in early. Dr. Petrilli and his staff are always professional and informative. I have nothing but great things to say about the office, staff or service.
Thank you for making my first dental visit very comfortable.
He is very honest and gives u several options so I would highly recommend him and his great staff
I love the cleaning here They are gentle but effective She keeps me coming back!
The staff was courteous and friendly as usual. Teeth felt great after the cleaning!
After three years of suffering, finally went to see Dr. Petrilli. Within seconds I had a diagnosis, his staff arranged my surgery, had all my appointments made and the pain is gone . His patience is outstanding !!! I have had to have several adjustments to my bridge and on every occasion, he has been so kind and never makes me feel like my issue is not important! Dr. Petrilli and his entire staff rock ! If you are not happy with your current dentist... You need to meet Dr. Petrilli !!!
My first visit to this practice. You become aware that there might be something different when you first walk in. The lighting is low and soothing, the chairs and couch are comfortable. The waiting room is small but you soon realize why, I wasn't in there very long. When you go to the back you notice that everything is neat and clean. It even smells clean. The decor is a cross between an Italian restaurant and a spa. Nice lighting, wall murals a waterfall on the wall and televisions in every room (I'm not a fan of the Today show however :) ) I was greeted by everyone in the place practically and seated very quickly in the dental chair by the hygenist Bernie. She is a very nice lady and spent quite a bit of time explaining what she was doing and why. After we got through with the procedures, I never had digital X-rays before, I met Dr Petrilli. He reviewed what had been done during the exam and told me what needed to be done to repair my issues. Very professional young man. After seeing him I was taken to the desk and waited awhile for them to do some paperwork for me. The young lady, Bekah, reviewed with me the options that I had, what the costs would be and what needed to be done first. They do use referrals to various other Dentists for specialty work but they seem to maintain control over the whole process, even making the appointments for you. This was my first visit as I said but if the rest of the experience is as pleasant as this, I have found a great Dental office.
I was very satisfied, didn't have to wait, everyone is very polite,friendly,and smiles on their faces.
I had to change a bridge today...Dr. Petrilli was very professional, gentle and fast. I did not have to spend hours to do this procedure. I received excellent service from every one who took care of me. I am thankful to every one and especially Dr. Petrilli.
I was more than satisfied with the treatment I got this week. The new crown fit so good after just a few adjustments and Dr. P. is so kind and speaks so nicely to his patients. I am thrilled that we are going to do the porcelain crowns starting on April 19 as I've wanted this for a long time. It feels good to be taking care of myself after being a caretaker for so many years. When my grandchildren were small they got the best care from me, then my parents needed help as they got older and eventually passed so now it's wonderful to be my time. Thanks for the great girls in your front office that I already like so much. Sincerely, Jeanne
Friendly staff. Excellent service.
Courteous staff.Dr.Petrili examined and adjusted my piece very proffessionly.Highly recommendable.
Darren cleans my teeth every 6 months and he knows my fears. He takes him time and listens to my concerns. He tries to be as gently as possible and I can honestly say I no longer have the same fear of visiting the dentist.