How Patients Feel
POSITIVEPatient Reviews
10I would never recommend this office to anyone. The doctor did a fair job at my root canal. Though she told me what she was doing, it felt very rushed and as though they squeezed me in. Regardless, the front desk has been absolutely AWFUL to work with. I was provided an estimate prior to my appointment, which I agreed to and fully paid at time of service. Since then (4 months ago), I have been receiving statements with a balance. Despite calling the office every time I receive a balance, calling my own insurance, and being told I\'ll be called back with more information, it never happened and has never resolved. I just get another balance statement in the mail, having to go through the entire process over and over. It is extremely frustrating to have to continue repeating myself without any follow up or solutions. Every time, I find out additional aspects which were done incorrectly, such as being given an inaccurate estimate (not based on my insurance despite providing all the details