These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Fremont, CA
They eat up all your insurance and personal money for little treatment, please look for other options.
Dr Sakhrani was thorough in her explanation of treatment recommendations. However, it was difficult to even schedule an appointment with a live person from their office. When I made an initial contact to schedule my first appointment, I left a message with a live person and she said someone will call me to go over what type of appointment I needed and to schedule an appointment. After a few weeks I did not receive a call back from Dr Sakrani's office. Then I booked online, which seemed more efficient and finally I received a call from their office staff who sounded like the same woman who answered the call weeks prior as she had the same British-like accent and she wanted to confirm the appointment as she had seen I had booked online. I came in and Dr Sakhrani shared with me her recommendations and wanted to know how much my budget as she had some suggestions for treatment and she said I could work with her office staff with costs. So the office staff goes over how she will try to bill my insurance, but expressed her doubt that my insurance may not cover and may consider it "cosmetic", but she will try and will call me back. After a few days I called and left a voice mail to follow up. However, 11 calendar days after my initial appt with Dr Sakhrani, I still have not heard back from their office despite the fact that I left a message a few days later requesting a call back. So I decided to call back about 1 week after I left a message. The office staff tells me, she did not call me back, because she supposedly told me at my first appt that it would take 4-6 weeks to process and find out what my insurance will and will not cover. I asked her why she didn't call me back anyhow to explain this. She says, because she told me this at the initial appt it would take 4-6 weeks. I told her she had never explained that to me and asked her regardless of that 4-6 weeks time frame, that i left a message the end of last week, it has now been a week and wondered why no one returned my call. She said that they have two locations, one in Cupertino and the other in Fremont, so by the time staff gets message days have passed. I said it's been about a week since i left my message. She tries to excuse it again by saying "well I told you when you first came here that it would take about 4-6 weeks to get response from your insurance." So I asked her if a pt leaves a message, they don't call them back if they haven't heard from their insurance yet. She finally said, moving forward it should not take a week to return a patient's message. In the end, I decided to go to another dentist, who right off the bat, gave me two treatment options, received a response from my insurance within the week of my appointment and went over costs with me and was so much more efficient in contact and receiving a response from my insurance, working with me in regards to my needed dental work..
I would recommend Dr. Sakhrani, she is a competent Doctor! After 4 years of not going to dentist- this was the best and no pain cleaning. Replaced a filling with a crown with minimal pain. Very welcoming environment! Plus I left feeling very special, instead of lollipops I got flowers. :D.