Smile Culture Dental

Horrible experience!!! Took my 15 year old daughter in for an emergency root canal. She is terrified of the dentist so we made sure to let the office know ahead of time. Dr. Kim was rude and very impatient with my daughter. She told him she was scared of needles and asked if they had a topical that they could put on first. Instead of alleviating her fears his response was, I don't use topical. They don't work and I'm so good that you don't need it. His rudeness and arrogant response terrified my daughter even more. She looked at me and said she was scared and wanted to leave. Dr. Kim proceeds to throw his instruments onto the tray and says to my daughter, ok goodbye and walked out. My daughter needed help not to be treated like garbage and dismissed. She was there because she hadn't slept in 2 days due to severe tooth pain. As we walked out of the exam room I mentioned to the hygienist that my daughter was scared and felt that Dr. Kim was being rude and not understanding of her fears. The hygienist stated she didn't feel that he was being rude and I said that I agreed with my daughter that he was not understanding and helpful when suddenly Dr. Kim came storming down the hall to the waiting room where we were and proceeded to scream at me to leave and to get out off his office!! Never in my life have I ever been treated so rudely by a \"Doctor \". I was of the understanding that when you are in pain and need help a doctor should want to help not throw you and your 15 year old out of his office knowing full well she was in severe pain and we had been sent there from another office who could not help her!! I am appalled that he threw us out, we were not rude she was scared. He abandoned my daughter when she needed help and was in so much pain. I wouldn't refer my worst enemy to that office. Beware anyone who needs work done DO NOT GO TO ANDREW KIM!!

Dr Su is awesome! She explained and showed everything that needed to be done with my teeth then put two crowns in with no pain! She exudes confidence and her positive attitude makes for a very comfortable successful patient experience!