19th Avenue Dental

My mother went to Dr. Yamaguchi and he was INAPPROPRIATE on two occasions in regards to how he handled her face. He slapped her face when blood was going down her throat as she tried to clear her throat during an extraction which she forgave. Today however, was the last time she will ever walk through the door of that practice. When checking her bite she was unable to follow his directions, he used his whole hand to push her whole face aggressively and in a demeaning fashion into the dental chair, to the point she was in tears. The dental assistant was empathetic enough to wipe her tears away and hold her hand, but unfortunately this dentist lacked basic bedside manner and patient care.