Taylor Roland S E DDS Pc

I would give negative stars if I could. To note: My daughter has been going to the dentist since she was born and has had major dental work throughout her life (she was born with pitted enamel) so going and getting work done isn't a new experience for her or our family. She got her first crown when she was 2 and began seeing an orthodontist at 5 to prepare her mouth for braces. She has had cavities filed and went to a pediatric dentist as a child. She loves (or at least doesn't mind) going to the dentist. None of our issues have been with her attitude or fear of the dentist. My daughter went in early August 2017 to get a tooth repaired. The doctor and office staff were told that she attends UT in Austin and beginning in the last week of August wasn't going to be available. We were told that this won't be a problem as far as getting the crown put on. She was supposed to be called in a week to set up the setting of the permanent tooth. I finally had to call the end of August to check on the tooth and try and find out what had happened. The tooth hadn't been ordered and so it would be another week to get it in. By this time my daughter was attending school in Austin and would need to come on Friday to get the tooth fixed. We were told that the dentist isn't open on Friday and only open late on M-W. When the situation was explained to the office staff I was told that office hours couldn't been adjusted for my daughter's schedule even though this problem wasn't ours in the beginning. The actual work: The temporary was too big for her space so was filed down and forced to fit in the space in lieu of placing another tooth. The tooth hasn't fit right and my daughter can't even chew on that side of her mouth. I am so regretful that I chose this dentist for my daughter. The office staff is a joke and absolutely refuse to work with their patient's scheduling even when they are made aware of it in the beginning. There are much better things to do that worry about dental work.