Elk Grove Family Dentistry

Dentist Office In Elk Grove, CA
Within 2,345 miles
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9727 Elk Grove Florin Rd Ste 270,
Elk Grove, CA 95624
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How Patients Feel

POSITIVE
7.8

7.8 Out Of 10

DI Rating

Patient Reviews

5

About Elk Grove Family Dentistry

Specialties

General Dentistry Cosmetic Dentistry Family Dentistry

Languages

English

Elk Grove Family Dentistry Dentists

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DI Rating 8.8

 

How Patients Feel

POSITIVE

Patient Reviews

5
By: Karen Gould
on February 19, 2015

This was by far one of the worst dental office experiences in my life. It wasn't the procedure - it was the hard sell/manipulative approach the dentist took. I was having major surgery, and needed a "dental clearance" to have the surgery. My regular dentist wasn't available so I called Dr. Rollofson. I took the release and had a complete check up with her associate at which time I was told I needed a root canal - anything else would wait until after my surgery and my dental benefits were renewed in 2015. I leave and have the root canal with a specialist. A short time later I had to return to Dr. Rollofson's office to "finish" my appointment. I thought they were just going to check the root canal and then sign the "dental clearance." But, instead I was met with "just another small filling here" (okay, that's fine . . .), then the dentist says "it's two fillings" (well, do whatever you need to do to sign the release. . . ), Mind you during the previous appointment when I had a filling done, no others were ever mentioned. Next thing I know the dentist is telling me I need a CROWN - well over $1,000! So for this dentist to sign my release she wanted me to incur charges well-over $1,000, when a crown wasn't urgent and could wait a month or two until the new year's benefits kicked in. Long story short, I had no other choice but to acquiesce to the "treatment" plan they suggested - but I absolutely REFUSED the crown. She did sign the release finally, but I felt so completely taken advantage of at that point I just wanted out of there. The only good thing - their front office people are extremely nice. I literally feel physically ill whenever I think of my experience at this dentist.

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