MIDWESTERN UNIVERSITY MULTISPECIALTY CLINIC

Dentist Office In Downers Grove, IL
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3450 Lacey Rd,
Downers Grove, IL 60515
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MIDWESTERN UNIVERSITY MULTISPECIALTY CLINIC Dentists

DI Rating 6.6

 

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DI Rating 4.9

 

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2
By: Monique Longee
on July 8, 2014

Stay away from Kelli Christensen. A clear case of dental malpractice/negligence, which caused me almost two yeas of excruciating pain and $6,000 to replace her work. Christensen placed two onlays and a crown. She made the crown/onlays too high and to the side, causing severe bite misalignment. My jaw alignment got completely messed up, causing severe pain in the jaw and severe bruising of my entire side. I was in DEBILITATING PAIN for months, TREMENDOUS TMJ problems, and by the end my nerve got affected and I started having migraines. I had to look for a TMJ specialist and I HAD TO REDO ALL THE WORK SHE HAS DONE. The level of pain, suffering, and financial damage she caused is absolutely unbelievable. I returned to her multiple times because I was in SEVERE PAIN and she kept claiming that the crown is fine, and would r-e-f-u-s-e to adjust it more than a negligible amount. She did not even consider, let alone admit, that she did not take the impressions properly. She even sent me to a root canal specialist--who thought the root was perfectly fine and insisted it was HER JOB to adjust a grossly misfitted crown. After having to deal with her denial and attitude multiple times it became clear to me that I was dealing with an incompetent dentist who treated me with prejudice, and who was unable to listen to her clients and acknowledge their experiences. She made me feel multiple times like I was the "crazy" one. Kelli Christensen subsequently ignored my requests for an explanation and referred me to the manager of Manus, Robin Stafford (who also goes by Robin Gay). Robin Stafford/Gay also ignored my kind requests for response and a resolution.Overall, I was not only in severe pain because of her gross incompetence, but was also extremely offended because of the way I was treated. With so much incompetence, prejudice, and dismissal, I had no choice but report Kelli Christensen her to the Illinois Dental Board/Society and to my insurance.

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