Elite Dental Care

Dentist Office In Downers Grove, IL
Within 585 miles
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4121 Fairview Ave Ste 205,
Downers Grove, IL 60515
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How Patients Feel

POSITIVE
9.4

9.4 Out Of 10

DI Rating

Patient Reviews

18

About Elite Dental Care

Specialties

General Dentistry

Languages

English

Appointments

OPEN NOW
Sunday
Closed
Monday
11:00 AM-9:00 PM
1 11:00:00 21:00:00
Tuesday
11:00 AM-9:00 PM
2 11:00:00 21:00:00
Wednesday
11:00 AM-9:00 PM
3 11:00:00 21:00:00
Thursday
11:00 AM-9:00 PM
4 11:00:00 21:00:00
Friday
11:00 AM-3:00 PM
5 11:00:00 15:00:00
Saturday
11:00 AM-3:00 PM
6 11:00:00 15:00:00
Accepting new patients

Elite Dental Care Dentists

DI Rating 8.7

 

How Patients Feel

POSITIVE

Patient Reviews

5
By: Lori Wrzesinski
on August 28, 2015

I would not recommend going to Elite Dental. While the dentist was okay (I still have some issues with a crown he replaced), the office staff was not professional. There were issues with the process of how they go about giving a patient their estimate for treatment and how that correlates with any benefits. I had to make multiple calls to their office as follow up to make sure that I received appropriate credit for what was charged above the actual cost of treatment. I had used Care Credit. One time when I went in to talk to the office manager, I did so as a followup to an e-mail I sent 2 weeks earlier to which I had received no response. I explained that there was a difference in the actual cost and the estimated cost and that difference needed to be refunded. There was also an issue of trying to get a charge that was initially denied resolved. They had sent incorrect information to the insurance company that resulted in a denial. While waiting for her to talk to someone there about it, she actually said that she was surprised that I was following up on this so closely; that most patients just paid their bill and went on. I was shocked. I actually contemplated reporting them to my insurance company for possible fraud. I wasn't sure if this had happened to other patients. So, I would highly recommend walking away and going to another dentist.

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